Service Excellence Manager

Description **JOB TITLE** Operational Excellence Manager | Majid Al Futtaim Global Solutions Egypt **ROLE SUMMARY** The Operational Excellence Manager has a key role in driving process and operational improvement initiatives in the HC Operations Function as part of the Human Capital Delivery. Your expertise in process improvement and operational excellence...

**Join our Team**: **About this opportunity**: We are now looking for a Operational Excellence Manager in Market Area Middle East and Africa who will be responsible for translating strategic plans into actionable initiatives and ensuring their successful implementation across the organization. This role involves coordinating with various departments,...

Premier Fitness is a leading name in the fitness industry, dedicated to promoting a healthy and active lifestyle. We are seeking a motivated and customer-focused individual to join our team as an Expert Customer Service Representative. This is an exciting opportunity to contribute to our mission from the comfort of your own home! **Job Role &...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in service and maintenance management with a technical or engineering background. - Bachelor’s degree in Engineering, Technical Management, or a related field. - Extensive experience in the appliances industry is required. -...

Are you passionate about shaping the future of digital education? We're seeking an experienced eLearning Project Manager to join our dynamic team. Key Responsibilities: Lead end-to-end eLearning project lifecycles Collaborate with stakeholders to define project scope and objectives Manage resources, timelines, and budgets effectively Ensure high-quality...

Rawaj-HCM, a leading player in human capitals management sector, is actively seeking a Talent Excellence And Head Hunting Manager to lead the design and implementation of strategic talent initiatives, ensuring alignment with our organizational mission, values, and long-term objectives. **Job Context**:Talent Excellence And Head Hunting Manager is the...

**Purpose of the Job**: Maintain and leverage station quality of service provided to customers, while ensuring operational optimization and process efficiency that would reflect positively on the customer experience. - Follow up on third-party audits’ findings and ensure implementation of detected corrective actions. - Participate in improvement projects...

**Responsibilities**: Agents should focus on customer satisfaction and be results-oriented. Technical Collaboration with an effective communicator and strong technical background enables our customers to maintain their units at peak performance and maximize productivity for their intended use case. **Day to Day work responsibilities** - Problem solving and...

JOB TITLE: Centre of Excellence Director MEA DEPARTMENT: Centre of Excellence REPORTING TO: President MEA & APAC REGION: MEA ADDITIONAL INFO: Travel within the MEA region will be required. PURPOSE OF POSITION To drive the delivery of GVR MEA’s Centre of Excellence strategic objectives by leading execution on project management, supply chain, service...

Cairo - 5 to 7 years Experience - Corporate Department **About the job**: **Requirements and responsibilities** **About the role** - Customer Excellence is a contributor in building long term relationship with FlairsTech clients. - Collaborate with FlairsTech internal stakeholders to ensure the highest quality of service and meet client business...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in customer service management, preferably in the appliances or instruments industries. - Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus. - Experience using CRM...

**Job Title**: Customer Services (Call Center) Manager **Company**: Elegant Public Services **Location**: Nozha, Cairo **About Us**: Elegant Public Services is an international consultancy firm dedicated to guiding clients through the most suitable immigration and educational pathways. We assist in preparing their files to start the process and support...

**Votre rôle**: The Orange Business IT Service Desk will be supporting the int'l subsidaries/business partners/ B&D and OCD globally. They receive the requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of...

Egypt (Cairo) - Bulgaria- Information Technology- Hybrid- Leaders- We are looing for a highly skilled Service Manager - AMS who will be responsible for overseeing the delivery and management of Application Management Services (AMS) provided by outsourced vendors, ensuring that services are delivered according to business needs and contractual agreements....

The Service Delivery Manager is responsible for overseeing the delivery of services to users, ensuring high-quality service levels, and managing users relationships. This role involves coordinating internal teams, managing service delivery processes, and striving to exceed users expectations. **Key Responsibilities**: - Oversee the day-to-day delivery of...

**Job Requisition ID**:164373 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

Envision Employment Solutions is currently looking for a Service Delivery Manager - Talent Management for one of our partners, a global leader in the chemical industry field. **Job Summary**: As a Service Delivery Manager - Talent Management, you will be responsible for overseeing the delivery of Hiring, Pre-Employment, Onboarding and Offboarding services....

**Votre rôle**: **Job Summary**: We are seeking a highly skilled and proactive Service Delivery Manager (SDM) to oversee and manage the delivery of cloud infrastructure services with a strong focus on Kubernetes-based platforms. As an SDM, you will be responsible for ensuring seamless operation, meeting service levels, and driving continuous improvement...

**Join our Team**: **About this opportunity** We are now looking for a Service Delivery Manager who will be responsible for ensuring the correct and proper delivery of customer support services to our customers. In this role, you will be responsible for the financial and commercial performance of delivered customer support services. You will also ensure...