Process Excellence Executive
2 months ago
**Purpose of the Job**:
Maintain and leverage station quality of service provided to customers, while ensuring operational optimization and process efficiency that would reflect positively on the customer experience.
- Follow up on third-party audits’ findings and ensure implementation of detected corrective actions.
- Participate in improvement projects in coordination with PEX Leader/Manager and other internal and external stakeholders.
- To enhance the functional knowledge and experience of internal policies and procedures published on the Infohub.
- Work with the corporate business improvement team to map out, analyze and redesign business/operational processes, thus ensuring improvements, efficiencies and cost-effective service delivery.
- To ensure adherence to all the service standards, policies and procedures.
- Ensure compliance with international standards through maintaining ‘and acquiring’ certification. Namely the following certificates: ISO 9001, ISO 14001, ISO 45001, and SEDEX.
- Ensure compliance with the Governmental Requirements by maintaining and acquiring the GDP, NFSA, and EDA.
- Ensure policies are adhered to reduce compensation amounts.
- Maintaining certification as per customers’ requirements to help attract new business and retain current customers.
**Job Responsibilities - Experience and Education**:
- Bachelor’s degree a must, Master’s degree preferred.
- 1-2 years with a successful track record in driving Process Improvement & Continuous Improvement
- Lean Six Sigma, transformation or re-engineering background is a must “at least Yellow Belt”.
- Holder of 9001 auditor certificate.
- Experience in logistics and supply chain solutions design preferred.
- Demonstrated skills in driving operational efficiency and cost-optimization projects
- Excellent verbal and written communication skills
- Experience in preparing and presenting recommendations to an audience of senior executives
- Experience in hands-on implementation of continuous improvement programs and Lean solutions
- Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
- Flexible to travel to other work locations as per business needs.
Work Location; 6th of October Industrial Zone
**Leadership Behaviors**:
- Building Outstanding Teams- Setting a clear direction- Simplification- Collaborate & break silos- Execution & Accountability- Growth mindset- Innovation- Inclusion- External focus**Skills**:
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