Service Delivery Manager

**Vacancy**: **Job title** - IT Service Delivery Analyst**Department** - Administration**Close date** - 31st Oct 2024**Location** - Cairo*** **Job description**: **Job description** - he Service Delivery Analyst role is to deliver a high level of support to all JMH Group end-users across multiple sites, providing a high level of expertise and best practices...

**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

**The main purpose of the delivery manager is creating delivery plans and leading delivery teams using the department delivery methodology (Scrum / Kanban) making best utilization of them for delivering software solutions and software services within committed budget and time schedule. - Guiding the team and organization on how to use Agile/Scrum practices...

**Role purpose**: Delivery managers focus on completing projects, controlling business processes, and making a company effective. Their focus on delivering a finished product or service may require them to prioritize a team's tasks based on improvements that need to be made to the product. Supervise projects using agile project management techniques....

Do you have a passion for Supply Chain and Distribution? Are you an excellent communicator with exceptional diplomatic skills, achievement oriented, and curious to broaden your professional perspective? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all these questions, then we would...

**Responsible for 1st level IT supports according to corporate standard IT policies and procedures.** - Follow up all the company custody, Fixed Assets (Laptops, PC and Servers) for (new staff, resigned staff, temporary custody and any custody transfer) - Implement, maintain and adhere to corporate Information Security Policies - Perform account...

**Votre rôle**: **Job Description**: Accountable for end to end management of all customer network orders/projects terminating in European countries ( UK, Benelux, GEA, Switzerland & NORDICS) starting the receipt of valid service requests from sales to handover or billing. Job includes: Coordinating provisioning for Network projects, assessing service...

The Role Job Description - Communicate with Engineer LoB PMs and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully. - Work with the Engineering LoBs PMs to review the client contract before signing in order to ensure implementation risks are mitigated. - Work with technical managers to...

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

Communicate with Engineer LoB PMs and presales team to understand the project being evaluated to ensure that the successful bid will be managed successfully. - Work with the Engineering LoBs PMs to review the client contract before signing in order to ensure implementation risks are mitigated. - Work with technical managers to ensure that the proper skills...

Manage and execute end-to-end storage and file migration projects for enterprise clients. - Serve as the technical lead, collaborating with cross-functional teams to plan, design, and implement complex storage and file migration solutions. - Analyze client requirements, assess existing infrastructure, and propose optimal migration strategies and...

Premier Fitness is a leading name in the fitness industry, dedicated to promoting a healthy and active lifestyle. We are seeking a motivated and customer-focused individual to join our team as an Expert Customer Service Representative. This is an exciting opportunity to contribute to our mission from the comfort of your own home! **Job Role &...

**Role purpose**: The Customer Program Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Program Manager will have day to day accountability on project team leading...

**Role purpose**: Responsible for supporting the business in achieving the objectives of the portfolio and delivery management function. This will involve working closely with head of Digital Network Engineering and Design & Innovation manager to help define, implement and continually improve delivery processes, standards, reporting and governance across the...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time.- - Manage integrations to improve business operations and productivity efficiently.- - Secure business requirements implementation with efficient techniques and high-quality standards.- - Manage communication with stakeholders to...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time.- - Manage integrations to improve business operations and productivity efficiently.- - Secure business requirements implementation with efficient techniques and high-quality standards.- - Manage communication with stakeholders to...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time.- - Manage integrations to improve business operations and productivity efficiently.- - Secure business requirements implementation with efficient techniques and high-quality standards.- - Manage communication with stakeholders to...

Overview: Leads the execution of our global operations model for end-to-end IT support, implementing best practices for support services delivery, ensuring compliance with service level agreements, and coordinating with extended teams and business end users. - Lead and manage the execution of the global operations model for end-to-end IT support...

**Role Purpose**: The customer Project Manager is responsible for leading customer facing Complex E2E projects across multiple domains on behalf of Vodafone for our Enterprise Customers, leading multi-party teams, taking responsibility at board level. The Customer Project Manager will have day to day accountability on a project team supporting and leading...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in customer service management, preferably in the appliances or instruments industries. - Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus. - Experience using CRM...