IT Applications Support Senior Specialist

6 months ago


مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full time

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

**Job objective**

**Environment**
Internal: GEPD management, plasma operations, facilities, Quality, finance and procurement.
External: Vendors & suppliers.

**Key responsibility**
- Interact with the Spain teams to get level 2 and level 3 support when needed.
- **_LAB:_**:

- Learn in deeply detail the processes and flows of the LABS in the LIMS system.
- Execute specific tasks to cover level 1 troubleshooting and incident resolution for the LAB.
- Train final users when needed.
- Interact with external LAB systems providers.
- Test the local configurations in the Egypt LIMS.
- Support of the deployment of new releases implemented by the Grifols IT team.
- **_SAP:_**:

- Learn in detail all the SAP processes for Egypt.
- Train final users when needed.
- Help in the identification and rollout of new functionalities.
- **_BECS (Donors management system):_**:

- Learn in deeply detail the processes and flows of the Donor Center process in the BECS.
- Train final users when needed.
- Help in the rollout of new donor centers.
- Test the local configuration for the BECS system.
- Support of the deployment of new releases implemented by the Grifols IT team.
- Translating business requirements into technical ones.
- Obsession by accuracy data and automate process.
- Ability to perform service reports.Mitigate risks that might affect donor centers performance or GEPD image.

**Academic experience required**
Bachelor’s degree in engineering or Bioscience

**Professional experience required**
- Minimum 5 years’ experience in IT in multi-national organization
- LAB experience preferred in LIMS systems
- SAP experience preferred

**Computing skills**
- Good command in Outlook, Microsoft Excel, Word, PowerPoint
- Experience in programming.
- Autonomous and ability to learn new coding languages and databases.
- SQL Experience
- Experience in ERP system; SAP experience preferred

**Personal skills**
- Customer oriented
- Strong written and spoken communication skills
- High level of integrity and trust
- Self-motivating and able to motivate others
- Strong desire and ability to embrace change
- Flexible and quick learner
- Ability to work under time pressure
- Good time management
- Requires strong organizational skills
- Ability to work independently while managing multiple tasks.
- Able to work in multinational/Multicultural teams.
- Must demonstrate a willingness to adapt and learn new systems, procedures, etc..

**Languages**

Fluent in Written and spoken English and Arabic.

LI-LS1

**Location**:EMEA : Egypt : Egypt**:EGTOLIP - Tolip El Narges-New Cairo**

Learn more about Grifols



  • مصر, Egypt Enozom Full time

    **Job brief**: First-level Application Support Specialist is required to join to support Enozom products users. **Responsibilities**: - Provide prompt and efficient technical support to clients. - Offering guidance on product usage, troubleshooting issues, and resolving any concerns that may arise. - Holding demo meetings with potential clients. - Holding...


  • مصر, Egypt BI-Technologies Full time

    **Join our growing team of achievers and take your career to the next level!**: At BI-Technologies, we all work as one big family. We pursue an environment that sparks achievement enabling people to excel and demonstrate their skills and abilities. Our employees enjoy exposure to vast career opportunities and ongoing development in a workplace where they...


  • مصر, Egypt Informa Global Support Full time

    **Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

  • Billing Specialist

    6 months ago


    مصر, Egypt Informa Global Support Full time

    Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • IT Support Specialist

    6 months ago


    مصر, Egypt Bupa Global Full time

    IT Support Specialist **Job Description**: **IT Support Specialist** **Cairo, Egypt** **Fixed Term Contract - 12 months** **Full time, 40 hours per week** **May be required to be part of a support callout rota** We consider all types of flexibility, including locations, hours and working patterns. **We make health happen** At Bupa, we're passionate...


  • مصر, Egypt اورنچ مصر Full time

    About the job Senior, Application Development Support Engineer **Purpose of the job** **Duties and responsibilities** - This position will require working with the sales and marketing teams to meet solution sales targets, Business segments and generate gross adds and direct revenue. This involves leading the development of technical solutions, working with...


  • مصر, Egypt Informa Global Support Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...


  • مصر, Egypt Philips Full time

    **Job Title**: Clinical Application Specialist - Ultrasound **Your Role**: - Supporting Account Managers by providing clinical decision support for products and solutions, including sales presentations, product demonstrations. Support and advise the sales force during customer acquisition. - Developing and executing winning clinical sales strategies to...


  • مصر, Egypt Giza Systems EG Full time

    The Senior Oracle DBA with OEM expertise is responsible for the operations, implementation, maintenance, and performance tuning of Oracle database systems across the organization. - This role involves utilizing Oracle Enterprise Manager extensively for monitoring, management, and administration tasks.Resolve most technical incidents independently within...


  • مصر, Egypt Digializer Full time

    **Join Digializer: Senior Social Media Specialist Wanted!** **Digializer,** a leading digital marketing agency in UAE, is dedicated to helping businesses thrive online. We provide comprehensive digital solutions to enhance our clients' online presence and drive measurable results. Our team stays ahead of industry trends and delivers innovative strategies...

  • P2p Specialist

    6 months ago


    مصر, Egypt Informa Global Support Full time

    **Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...


  • مصر, Egypt Informa Global Support Full time

    Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

  • Content Specialist

    6 months ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Content Specialist (Customer Experience Continuous Improvement Specialist ) **Job Description**: Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks. As the position moves...


  • مصر, Egypt CIT VeriCash Full time

    **Purpose of the job** **Accountabilities and Duties** - Providing front-end support and resolution to clients issues and escalations. - Troubleshoot production issues till reaching root cause in a timely manners **Key Results Areas** - Team development and retention - Timely met customer requirements - Goals set are achieved by team work - 100%...


  • مصر, Egypt Digializer Marketing Agency Full time

    **Immediate Hiring.** **Senior Social Media Specialist Wanted!** **Digializer,** a leading digital marketing agency in UAE, is dedicated to helping businesses thrive online. We provide comprehensive digital solutions to enhance our clients' online presence and drive measurable results. **We are seeking a Senior Social Media Specialist to work with us...


  • مصر, Egypt Decima International Full time

    Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet...


  • مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - Health CareField - Applications & DataBudget - EGP 45,000.00Field / Area - Business Analysis & SupportJob Category - Application Support AnalystWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- - Interact with the Spanish teams to get level 2 and level 3 support when...


  • مصر, Egypt Johnson & Johnson Full time

    Johnson & Johnson Medtech is recruiting for a** Senior Regulatory Affairs Specialist** to** **be located in Cairo, Egypt. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and...


  • مصر, Egypt iSchool Full time

    iSchool, an innovative and fast-growing EdTech company that provides cutting-edge educational technology to young students, is seeking a highly skilled and experienced Senior Talent Acquisition Specialist to join our dynamic Human Resources team. As a Senior Talent Acquisition Specialist at iSchool, you will lead the full-cycle recruitment process and play a...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Global Solutions invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across...