Talent Care Advisor
7 days ago
**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your Role and Responsibilities**
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.
The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences
**Responsibilities**:
- Supports requisition creation/approval process as required.
- Posts job adverts on sourcing channels.
- Initiate required pre-employment checks, including liaison with any third-party vendors.
- Initiate and/or action onboarding activities.
- Contributes, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account
- Keep systems updated and send out status notifications as required.
**Required Technical and Professional Expertise**
- Good working proficiency in computer skills and MS Office
- Fluency in English
**Technical Skills Required**:
- Powerpoint Skills
- Presentation Skills
- Excel Skills and ability to use data analytics
- Understands Contracts and contractual implications
- Commercial Acumen
- SLA's and KPI's
- Sourcing and Screening
- Competency Based Interviews
- MS Office and Computer Skills
- Digital Eminence & Networking skills
**Competencies **Required**:
- Interpersonal Relationships
- Influencing
- Flexibility and Adaptability
- Accuracy and Attention to Detail
- Service Excellence
- Managing Multiple Priorities
- Teamwork
- Decision Making and Critical Thinking
- Conflict Management
- Effectiveness Measurement
- Communication
- Process management
- Problem Solving
**Preferred Technical and Professional Expertise**
- At least 1-year experience in an administrative or customer care environment
- Additional Languages to English like French, German, Italian, and Spanish.
**About Business Unit**
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
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