Care Center Specialist
20 hours ago
**POSITION VACANCY**
**Care Center Advisor**
**POSITION SNAPSHOT**
Location: Cairo, Egypt
Company: Nestlé Egypt
Full-Time Contract
***
The Care Center Advisor is responsible for bringing business benefits to brands & products in terms of services to consumers, consumer understanding, and alternative media to enable more trust and more loyalty. He/she is also responsible for interacting with consumers to provide information in response to inquiries about products and services as well as handling and resolving complaints using the appropriate brand tone of voice inherent to social media.
**A DAY IN THE LIFE **
**Service Quality Management**
- Monitor Omni-Channel Quality.
- Audit CES Related Consumer/User Experience (CX/UX) (e.g. Contact Us Form).
- Survey Brand Service Experience.
**Training Management**
- Conduct Product Training.
- Build Soft Skills.
- Develop onboarding programs.
- Execute process training & capability building.
**Knowledge & System Management**
- Update product information, Nestlé team addresses and other information related to Care Center.
- Engage OMNI Admin System Updates (e.g. Macros, Scripts, Address Book, Product Catalogue, etc.).
**Innovation/Growth Drivers**
- Stay up-to-date with external CES/CX trends (new tools, ideas, services).
**What will make you Successful?**
- Bachelor’s degree.
- 2+ years of experience in consumer services area, and/or digital marketing.
- Highly knowledgeable with internet & social platforms.
- Demonstrate strong stakeholder management.
- Fluent in English.
**_We thank all applicants for their interest; however only those individuals selected for an interview will be contacted._
-
Sr. Specialist, First Class Call Center
4 days ago
مصر, Egypt اورنچ مصر Full timeAbout the job Sr. Specialist, First Class Call Center **About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to...
-
Call Center Representative
3 weeks ago
مصر, Egypt HYRA Recruitment Services Full time**A perfect opportunity for Fresh grads and people who are currently looking for a job.** A US company working in Taxation Software products having a branch in Egypt seeking to hire _**Call Center Representatives /IT Specialist **_ - Location is at Cairo, Heliopolis - Rotational working hours, the number of working hours are different **Every few Months**,...
-
Center Physician
2 days ago
مصر, Egypt Grifols Egypt for Plasma Derivatives Full time**Job Objective**: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows...
-
Product Specialist Vision Care- Gharbiya Area
3 weeks ago
مصر, Egypt Alcon Full timeAlcon is the global leader in eye care, dedicated to helping people see brilliantly. With our 70-plus-year heritage, we are the largest eye care device company in the world - with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in over 70 countries and serve patients in more than 140 countries. Join Alcon and help...
-
Customer Care Specialist
3 days ago
مصر, Egypt Teleperformance Full time**Teleperformance** is hiring fluent English speakers to work as Customer Care Representative ( voice account) **Benefits** - salary is 8000EGP NET (free of tax and fees) - social and medical insurance - 1000EGP over night allowance - Transportation provided 24/7 - chance to be promoted after 6 months and free training courses - Gym...
-
Talent Acquisition
4 weeks ago
مصر, Egypt Disaster Care Capital Ltd Full timeJoin Disaster Care Capital, a leading provider of disaster relief and recovery services dedicated to supporting communities across London. At Disaster Care Capital, we are committed to helping individuals and families rebuild their lives in the aftermath of disasters. We are seeking a talented and skilled full-time Talent Acquisition Specialist to join...
-
Customer Care Representative
3 weeks ago
مصر, Egypt Curenta Full timeAbout Curenta Curenta is a digital health-tech startup changing the shape of long-term healthcare through medication delivery innovation. If you are excited to join an ultra-growth startup that is quadrupling its growth every month since the beginning, and enjoy the ride of changing the shape of industries, this job is for you. We are hiring a Customer...
-
Talent Acquisition Specialist
4 weeks ago
مصر, Egypt Disaster Care Capital Ltd Full timeLondon in Arabic Group is a UK-based news, events, and online community that also provides a wide range of digital marketing services for small to medium-sized businesses. We are seeking a talented and skilled full-time Talent Acquisition Specialist to join our creative team. digital marketing strategies that promote our clients' brands across all...
-
Call Center Representative- Assiut
4 days ago
مصر, Egypt اورنچ مصر Full timeAbout the job Call Center Representative - Assiut **About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...
-
Customer Care Representative
3 weeks ago
مصر, Egypt eTeacher Group Full timeAbout The Position Established in 2000, eTeacher Group created and operates leading virtual schools throughout the world. The company specializes in large scale operation of online teacher-led classes. We work with leading professionals every step of the way, from recruiting and developing content, to marketing, sales and operations. About the...
-
Center Physician
2 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeDo you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic,...
-
Quality Material Specialist
3 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Procurement Specialist
3 days ago
مصر, Egypt OneHealth Full timeOneHealth is a world-class healthcare provider present in Egypt, Nigeria & expanding in Africa; offering high-quality medical services alongside a unique customer journey. The goal is simple - to revolutionize the healthcare industry through a seamless customer experience, whether it is in physical branches via state of the art medical centers or virtually...
-
Customer Care Specialist
3 weeks ago
مصر, Egypt Vezeeta Full time**About us** Vezeeta is a single point of care for digital outpatient services, that offers convenient, and unparalleled experiences to patients, through three key outpatient touchpoints - Doctors' Consultations, Pharmacy and Diagnostics primarily Lab Sample Collection. Vezeeta offers a seamless digital platform to help over 10 million patients search,...
-
Airline Reservation Specialists
2 weeks ago
مصر, Egypt Sutherland Egypt Full time✈ Calling all travel enthusiasts! ️ Golden opportunity to join a top airline as a Flight Reservation specialist! **(English call center)** Are you: - **A fluent English speaker?**: - **Looking for a dynamic career change?** We offer: - **Entry-level positions (no experience required!)**: - **Comprehensive training program (we'll get you up to...
-
Technical Assistant
3 weeks ago
مصر, Egypt Education Development Center Full timeCompany Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more...
-
Plasma Center Operations Manager
3 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Technical Support Specialist
20 hours ago
مصر, Egypt Teradata Full timeTechnical Support Specialist Are you a problem solver? Do you like a fast paced support environment that allows you to work with customers, field representatives and technical engineers? If so, the Teradata Base Support team is a great fit for you. What We Do The Teradata Base Support team is a 24x7 high volume global support center. Along with incident...
-
Employee Engagement Specialist
3 weeks ago
مصر, Egypt ARB Calls Facilities Full time**Job Role: Employee Engagement Specialist** The development and implementation of plans to boost employee engagement within an organization is the responsibility of employee engagement specialists. To help them understand how they may strengthen their interactions with employees, they frequently collaborate with managers, supervisors, and other...
-
Business Support Senior Specialist vois
3 days ago
مصر, Egypt Vodafone Full time**Description**: Role purpose: NSE _VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as “customer” going forward). Business Support Senior Specialist acts as the POC (point of contact) for the internal business customer and NSE VOIS Management, performing both - a role of NSE...