Vodafone Egypt- Customer Care Advisor

**Description**: We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure and...

**Description**: A Customer Care Advisor is the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features provided by Vodafone. They support customers by providing helpful information, answering questions, and responding to complaints. The Customer Care Advisor has good...

**Role Purpose**: We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries; keeping customer satisfaction at the core of every decision and behavior. You will be working from Egypt, supporting our Vodafone customers based in the UK. **We offer...** - Global exposure in an...

**Role Purpose**: Vodafone launched V by Vodafone in 7 markets across Europe - getting a jump start on the competition as the first offering of its kind within the consumer IoT space. Introducing a new range of smart devices for your home and on the go that lets you keep track of the things you care about, all from your smartphone. The CIOT Service Desk...

**Role purpose**:Head of Vodafone Foundation is responsible for setting the strategy and managing the execution of the Foundation’s projects & communication campaigns adhering to the Vodafone Group strategy and branding guidelines. The role of the operations & development manager is to position Vodafone Egypt Foundation as a brand built on Vodafone’s...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer...

Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding...

**Role Purpose**: As a Financial Services Product Owner you will be responsible for building commercial propositions for different financial services. This will all feed into the core responsibility of building, Launching, and growing Vodafone cash’s financial service marketplace. Accountable for Monitoring performance of services Expected to develop...

Job Title: Customer Service/ Technical Support Advisor - Hurghada **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product...

Job Title: Customer Service/ Technical Support Advisor - Alexandria **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...

**_VOIS**: - VO**IS** (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK. Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for...

**About the Program**: **Leap Graduate Program!** **LEAP** graduate program is a **two-years **development program for **people with disabilities**, during which the participant will rotate across the company and work on assignments and projects that will accelerate their development and enable them to develop and grow within Vodafone Egypt. Ultimately...

**Role Purpose**: **Band: G2** Act as the decision support function for the Customer Care department and will be Responsible for Customer care short - & long-term planning, analysis and ensure alignment and integrity with strategic directions of the department for Vodafone Egypt, Vodacom & Vodafone group. - Assess all new service models across CARE while...

**Role Purpose**: - Drive decisions for operational activities and set strategic goals - Lead VOIS Care operations for diversified markets, service lines and segments (Germany, Ireland, Italy, Spain and CIOT, through multi-channel (Back Office, Web-Chat, Voice & Converged) for any given market. - Account manager and single interface with partners, owning...

**POSITION VACANCY** **Care Center Advisor** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Egypt Full-Time Contract *** The Care Center Advisor is responsible for bringing business benefits to brands & products in terms of services to consumers, consumer understanding, and alternative media to enable more trust and more loyalty. He/she...

**Role Purpose**: Accountable for the end-to-end Customer Care short & long term strategy from planning to execution and ensure its alignment and integrity with strategic directions of the department, Vodafone Egypt, and Vodafone Group. **Key Accountabilities & Decision Ownership**: **Planning and Operational Budgeting** - Accountable for Customer Care...

**Description**: **Job Responsibility**: - Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; - Meets defined KPIs including NPS and sales; - Processes transactional activities in line with Vodafone standards, policies and processes; - Uses time proactively and efficiently to deliver...

**Description**: - The Customer Support Specialist is responsible for delivering assigned tasks and administration as part of a back office team, which support the effectiveness of the Customer Operations function. Contributing to enablement and maintenance of effective day-to-day customer service without directly facing the customer.The Customer Support...

Our client is a leading financial company operating in Sudan & North Africa, Theare looking for an experienced** "Customer Care Manager"** to provide excellent customer care and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and...

Job Title: Travel Advisor - Airline Account Company Name: Sutherland Cairo Company Location: New Cairo - Fifth settlement Company Description Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand...