Customer Service/ Technical Support Advisor
3 days ago
Job Title:
Customer Service/ Technical Support Advisor - Cairo > 6th of October
**Job Description**:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Are you **a **Bilingual?**
Do you have a good knowledge of **English** and speak one of these languages:
**German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish/Arabic**
Then you could be perfect for our bilingual roles
As a result of our incredible growth, we’re looking for Bilingual speakers to join our lively, fun-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands.
We have multiple amazing site in** Cairo-Smart Village, 6th October City. **where we offer exciting opportunities in areas of** Customer Care, Technical Support, Travel Advisor.**
**Customer Care Opportunities**:
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels - this could be supporting customers with anything from booking a fantastic holiday to arrange returns for that new pair of sneakers.
**Travel Advisor Opportunities**:
Our travel advisors tailor best holidays for our customers, advise on different aspects on travel a customer might have.
**Technical Support Opportunities**:
Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mind-set and a passion for technology, then this could be the job for you
**Reimagine your career with Concentrix**
**We offer**:
- Competitive remuneration with Reward and Recognition programs
- Comprehensive initial training and onboarding
- Constant support from your colleagues with coaching and mentoring opportunities
- Professional Development and Career Navigation programs to map out the steps in your development;
- Health and Wellbeing initiatives;
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Corporate discounts and many more.
**About us**:
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more
**Location**:
EGY Cairo Egypt-Smart Village Building B2110
Language Requirements:
English
Time Type:
-
Customer Service/ Technical Support Advisor
3 days ago
مصر, Egypt PK Global Full timeJob Title: Customer Service/ Technical Support Advisor - Alexandria **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...
-
Customer Service/ Technical Support Advisor
3 days ago
مصر, Egypt PK Global Full timeJob Title: Customer Service/ Technical Support Advisor - Hurghada **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product...
-
Customer Service/ Technical Support Advisor
3 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer...
-
Italian Technical Support Advisor
3 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Italian Technical Support Advisor **Job Description**: Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to...
-
Spanish Technical Support Advisor
3 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Spanish Technical Support Advisor **Job Description**: Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to...
-
Customer Service
3 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Sales Advisor Vacancies **Job Description**: Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix! **...
-
Customer Support Advisor
4 days ago
مصر, Egypt CEQUENS Full time**Responsibilities**: - Validate requests/incidents to ensure high quality details submitted to next level of support - Acknowledge requests/incidents within agreed Response Time - Identify Requests/Incidents and submit to correct support group - Manage resolutions received from next level of support ensuring clear and high quality communications back to...
-
Customer Service Representative
2 weeks ago
مصر, Egypt Intelcia Full timeEarn up to 13,000 EGP Net Salary. The Advisor I, Technical Support responds to basic technical and billing queries. This position assists external users of the client's technical services by answering questions and solving problems involved in their use. - Providing technical support and helping with billing queries for customers in the United States of...
-
Technical Support Engineer
5 days ago
مصر, Egypt Microsoft Full timeWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Desktop Support Engineer
6 days ago
مصر, Egypt Informa Global Support Full timeCompany Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...
-
Customer Support Advisor
4 weeks ago
مصر, Egypt CEQUENS Full time**Job Objective**: Support to Cequens customer’s authorized contacts providing Service Desk functionalities (Service Request Management, Incident Management, Service Level Management, Relationship Management, and Problem Management) by managing deliverables in a timely fashion with the best possible quality through integrated 3rd Level of Support (OpCo,...
-
Support Renewal Advisor
5 days ago
مصر, Egypt Oracle Full timeSupport Renewal Advisor-2200051H **Applicants are required to read, write, and speak the following languages**: English, French **Preferred Qualifications** **Applicants are required to read, write, and speak the following languages at professional level**:English and French** Oracle provides the world's most complete, open, and integrated business...
-
Support Renewal Advisor
4 weeks ago
مصر, Egypt Oracle Full timeSupport Renewal Advisor-22000CT2 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Applicants are required to read, write, and speak the following languages at professional level**:English and French** Oracle provides the world's most complete, open, and integrated business...
-
Support Renewal Advisor
2 weeks ago
مصر, Egypt Oracle Full timeSupport Renewal Advisor-22000CXZ **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Applicants are required to read, write, and speak the following languages at professional level**:English and French** Oracle provides the world's most complete, open, and integrated business...
-
Field Technical Support Consultant
3 weeks ago
مصر, Egypt Hewlett Packard Enterprise Full timeField Technical Support Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology...
-
Customer Care Advisor
2 weeks ago
مصر, Egypt Vodafone Full time**Description**: A Customer Care Advisor is the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features provided by Vodafone. They support customers by providing helpful information, answering questions, and responding to complaints. The Customer Care Advisor has good...
-
Technical Product Management Senior Advisor
2 weeks ago
مصر, Egypt Dell Technologies Full time**Technical**Product Management Senior Advisor - Telco CEE** Join us as a **Senior Advisor** on our **Telco**Technical**Product Management** team in **Egypt/Cairo** to do the best work of your career and make a profound social impact. **Dell Telecom Systems Business Unit** The Telecom Systems Business (TSB) Unit is creating products and solutions that...
-
Customer Service
3 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Telecommunication Vacancies **Job Description**: Do you have a passion for the ever-evolving world of telecommunications? Do you thrive on troubleshooting technical challenges and exceeding customer expectations? Then ditch your commute and join our dynamic team as a...
-
مصر, Egypt RSA Full time**NetWitness - Advisor, Technical Account Manager (Italian Speaker)** As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises,...
-
Customer Service Advisor
1 hour ago
مصر, Egypt Egyptian Banks Company Full timeManage incoming phone calls - Dealing with all EBC provided services (Cards, form 4, mobile services,3rd part services Meeza and Meeza digital) - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution**.**: - Reviewing ticketing system to maintain issues submission accuracy. -...