Customer Service

Customer Service for a US fitness account, location in Maadi Technology Park Rotational shifts **Salary**: From E£10,000.00 per month

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

**Responsibilities and duties**: - Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods. - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation...

**Purpose** - Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange - Work with the account...

Join the biggest travel agency in the UK - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use...

Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use available tools to be able to research for...

**Empowering businesses to deliver a 7-star experience** As a leading subscription and membership management platform with enterprise clients worldwide, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. We are seeking a skilled Junior Customer...

**Responsibilities and duties**: - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation of reports and presentations - Coordinate with internal departments to resolve customer issues and...

Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...

MICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and...

Location: Sheraton Job Responsibilities: - Answering the customer service phone (branches and online) - Communicating with customers via phone (follow-up) - Responding to customers’ requests to help me and solving the customer’s problem - Communicating with shipping companies and following up on the delivery of orders - Follow up on customer orders -...

**Digital Customer Service Specialist** **Job Type**: Full Time **Location**: Cairo, Egypt **Category**: Customer Service **Qualifications**: - Bachelor’s degree - Excellent communication skills - Problem-solving skills - Ability to multitask and prioritize effectively - Proficiency in using various social media platforms - Experience in social media...

SUMMARY OF THE ROLE The position is located at our headquarters - New Cairo; and you will be requested to visit our factory at the 10th of Ramadan once or twice a month. The position is part of the Operations Department, and you will report to the Customer Service Supervisor. **Responsibilities**: - Execute customer orders by processing and coordinating...

**About the role**: You are the preferred point of contact for Enterprise customers during the life of the contract, once the solutions sold are implemented and operational. You are responsible for the satisfaction of our customers thanks to the quality of the services provided by Orange under your supervision. You ensure the management of the quality of...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Telecommunication Vacancies **Job Description**: Do you have a passion for the ever-evolving world of telecommunications? Do you thrive on troubleshooting technical challenges and exceeding customer expectations? Then ditch your commute and join our dynamic team as a...

We are hiring customer service agents for a well-known insurance company located in Maadi... **Requirements**: relevant experience in a call center account is a must. **Benefits**: - social insurance. - medical insurance (after probation phase). Rotational shifts. Training max 2 months fully paid. **Salary**: E£4,500.00 - E£5,800.00 per...

Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...