Customer Service

Manage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...

Details Required Experience 0-1 Department Customer Experience Solutions Career Level Position Location Cairo **Skills**: - customer service Requirements and responsibilities ***: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Acknowledging and resolving...

Receiving all the hotline calls and customer’s inquiries and reply to telephone of any department, not just sales departments. - Receiving all the customer’s problems requests every day during the courses. - Continue with the competent authority in the case of receipt of any request or problem of any client. - Responsible for the halls preparation before...

Overall CSD Responsibilities - To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). - Increase the value that Orange delivers to a customer, and deliver continual service improvement. Service Level Management - To be the Customer’s primary...

**Purpose** Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

**Responsibilities**: - Handle customer/applicant queries personally. - Effectively resolve customer problems and ensuring satisfaction. - Providing information and support regarding products or services offered by the company. - Maintaining accurate records of customer interactions and transactions. - Working with other departments to address customer...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**Overview** **Empowering businesses to deliver a 7-star experience** As a leading subscription and membership management platform with enterprise clients worldwide, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. We are seeking a skilled...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Customer Service Associates are needed to join our team in Amazon. If you have a passion for delivering exceptional customer service and excellent English language skills, this role is for you! - Job Title: Customer Service Associate - Undergraduates are encouraged to apply! - Shifts: 24/7 rotational shifts required. - Including insurance (Medical -...

Marseilia beach is hiring Customer Service Agent Marseilia Beach for Tourism Investment is responsible for managing the hotel chains of the group and hotel management of customers&units by offering safe investment services. And in order to guarantee the highest degree of comfort and concern, our services always include all customers’ needs of (furniture -...

1.Ensure best highest quality of customer service. 2.Answer & Process customers calls and requests 3.Data Entry and Data processing (Information/ Reports/ etc..) 4.Prepare and transmit reports and unsolved requests to concerned entity(&/or Unit/Team/Shift) 5.Respect set-up procedures and delays. 6.Answers queries from service centers &/or Insurance Companies...

Improve customers’ banking experienceEnsure adherence to bank policies and proceduresHandling customers with different demographics and levelsCross sell banking products and provide customers with required informationEffectively interact with the internal stakeholders (call center - operationsetc.) Bachelor Degree in Accounting, Economics, Business...

Why Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You will help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action. What You Will Achieve You will help Pfizer carry out the activities in...

**Job Requirements** Bachelor’s degree. Experience 1-2 years in similar Job. MS office - Excel (Advanced Level) Must Fluent English (Speaking & Writing) Strong verbal and written communication skills Odoo Background is preferable. Agility to learn. Proven customer support experience or experience as a Client Service Representative Track record of...

Minimum 1-2 year in customer service, hospitality - Under Graduate/ Graduate - Answering customer queries - Ensure data accuracy & data confidentiality - Ensure that the entire process is completed within the mandated Turn Around Time - Complete Visa Application Documentation **Salary**: E£20,000.00 - E£25,000.00 per month Ability to commute/relocate: -...

**Purpose** Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

1. Carries out the daily walk through to identify faults, breakdowns and equipment deficiencies for all the store assets (games, rides, points of sale etc) and reports any issues to the Floor Supervisor on duty and the relevant Technician. 2. Carries out small technical jobs (e.g. blocked tickets), empties and reconciles token machines when necessary and...

Interact with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...