Customer Service Executive

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

About the job Danone MENA is looking for a a Dynamic **Customer Service Executive** for its Specialized Nutrition Business in the Gulf to be bases in **Cairo, Egypt**. This role will ensure high performance on Order Management cycle, resulting in an increase in product availability and faster response time in managing effective logistics, as well as engaging...

**Purpose** Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

**Banking Customer Service Executive FRENCH** The Bank is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realise their...

**Purpose** Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Handle all GCS cases, follow up and close all requests. - Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. -...

OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

Manage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

Details Required Experience 0-1 Department Customer Experience Solutions Career Level Position Location Cairo **Skills**: - customer service Requirements and responsibilities ***: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Acknowledging and resolving...

Keller Executive Search is currently seeking a highly experienced senior recruiter based in Egypt. We are looking for a top-tier professional who is prepared to take on the distinctive challenges and exceptional opportunities that this role offers. You will have the opportunity to play a crucial role in driving our growth. You will closely collaborate with...

Receiving all the hotline calls and customer’s inquiries and reply to telephone of any department, not just sales departments. - Receiving all the customer’s problems requests every day during the courses. - Continue with the competent authority in the case of receipt of any request or problem of any client. - Responsible for the halls preparation before...

NielsenIQ Customer Success Team is a modern service team transforming the way we serve our clients with top-notch tools. We are the team that partners with clients to fuse data, science, and the talents of our people to provide actionable insights to the clients and in markets we serve. We are the key link between NIQ and clients. Our service and delivery is...

**Job Title**: English Speaking Customer Service Advisor **Department**: Customer Service **Reports to**: Customer Service Manager **Job Summary**: We are seeking a friendly, detail-oriented, and motivated Customer Service Advisor to join our customer-focused team. In this role, you will be the first point of contact for our customers, providing...

**Responsibilities**: - Handle customer/applicant queries personally. - Effectively resolve customer problems and ensuring satisfaction. - Providing information and support regarding products or services offered by the company. - Maintaining accurate records of customer interactions and transactions. - Working with other departments to address customer...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**Overview** **Empowering businesses to deliver a 7-star experience** As a leading subscription and membership management platform with enterprise clients worldwide, Pelcro's vision is to elevate the way consumers and businesses interact. We provide all the necessary tools for businesses to create a seamless customer experience. We are seeking a skilled...

Dsquares as one of the leading loyalty and rewards solutions' provider in MEA, working with many well-known clients such as Vodafone, Visa, Mastercard, Coca Cola, P&G, Exxon Mobil, Uber and many others is looking for a **Customer Support Executive** **to manage customer queries and complaints and to provide accurate, valid, and complete information by using...

Customer Service Associates are needed to join our team in Amazon. If you have a passion for delivering exceptional customer service and excellent English language skills, this role is for you! - Job Title: Customer Service Associate - Undergraduates are encouraged to apply! - Shifts: 24/7 rotational shifts required. - Including insurance (Medical -...

Marseilia beach is hiring Customer Service Agent Marseilia Beach for Tourism Investment is responsible for managing the hotel chains of the group and hotel management of customers&units by offering safe investment services. And in order to guarantee the highest degree of comfort and concern, our services always include all customers’ needs of (furniture -...

1.Ensure best highest quality of customer service. 2.Answer & Process customers calls and requests 3.Data Entry and Data processing (Information/ Reports/ etc..) 4.Prepare and transmit reports and unsolved requests to concerned entity(&/or Unit/Team/Shift) 5.Respect set-up procedures and delays. 6.Answers queries from service centers &/or Insurance Companies...