![DP World](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
2 months ago
**Responsibilities and duties**:
- Manage customer accounts and processing payments
- Maintain accurate records of customer interactions and transactions.
- Provide customers with information on port services and regulations.
- Assist with the preparation of reports and presentations
- Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods.
**Qualification, Experience and Skills**
- Bachelor's degree
- Have certifications or diplomas in customer service, communication skills, conflict resolution, or related areas.
- 1:2 experience in customer service or related fields such as sales, marketing, or hospitality.
- Specific experience in a particular industry or with a specific service.
- Good knowledge about industry trends
- Strong communication skill, both verbal and written.
- Very Good English Language both spoken and written
- Good organizational, problem-solving, and multitasking skills
- Able to handle customer complaints and resolve problems quickly and effectively.
- Able to communicate effectively with customers: listen actively and understand their needs.
- Attention to details
- Able to work well in a team, collaborate with other departments as needed, work independently, and take initiative when necessary
- Able to adapt to change situations and handle multiple tasks simultaneously.
-
Customer Service Specialist
1 week ago
مصر, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
-
Back-office Customer Service
6 days ago
مصر, Egypt MICO Full time**We are hiring a Back-office customer service who will Communicating with customers through various chats and tickets.** **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various chats and tickets. -...
-
Customer Service Officer
2 months ago
مصر, Egypt DP World Full time**Responsibilities and duties**: - Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods. - Manage customer accounts and processing payments - Maintain accurate records of customer interactions and transactions. - Provide customers with information on port services and regulations. - Assist with the preparation...
-
Customer Service Officer
1 week ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...
-
Customer Service Officer
1 week ago
مصر, Egypt Majid al Futtaim Properties Full timeMajid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...
-
Customer Service Officer
2 days ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...
-
Customer Service Officer
2 days ago
مصر, Egypt Majid al Futtaim Properties Full timeMajid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...
-
Customer Service Officer
2 months ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
-
Customer Service Officer
4 hours ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
-
Customer Service Officer
1 week ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
-
Customer Service
1 month ago
مصر, Egypt Majid Al Futtaim Full timeManage the Customer Service Center. - Work with the Marketing Team on various Marketing related activities. - Checking remote and advance reservation and recording arrivals. - Handle customer complaints and queries. - Handle all customer assistance services and needs. - Providing information when required. - Lead tour groups around CDE and meet and greet...
-
Customer Service Officer
1 month ago
مصر, Egypt Banque du Caire Full timeImprove customers’ banking experienceEnsure adherence to bank policies and proceduresHandling customers with different demographics and levelsCross sell banking products and provide customers with required informationEffectively interact with the internal stakeholders (call center - operationsetc.) Bachelor Degree in Accounting, Economics, Business...
-
Customer Service Officer
1 month ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
-
Customer Service Officer
6 days ago
مصر, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needs. - Provide excellent customer service to achieve customer loyalty. - Resolve problems over the telephone on the spot. - Convert sales opportunities in order to meet financial targets. - Clarify and explain procedures and products over the telephone. - Capture and report customer...
-
Customer Service and Sales Officer
1 month ago
مصر, Egypt British Council Full timeCustomer Service and Sales Officer - Exams **Date**:11 Mar 2024 **Location**: Giza, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...
-
Customer Service Officer
1 month ago
مصر, Egypt Jobzella.com Full time1. Carries out the daily walk through to identify faults, breakdowns and equipment deficiencies for all the store assets (games, rides, points of sale etc) and reports any issues to the Floor Supervisor on duty and the relevant Technician. 2. Carries out small technical jobs (e.g. blocked tickets), empties and reconciles token machines when necessary and...
-
Customer Services and Sales Officer-tc
4 hours ago
مصر, Egypt British Council Full timeCustomer Services and Sales Officer-TC **Date**:21 Feb 2024 **Location**: Giza, Middle East and North Africa, EG **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and...
-
Customer Service Officer
2 weeks ago
مصر, Egypt Majid Al Futtaim Full timeIssue Magic Planet cards/tickets and carries out all the relevant transactions using the company’s Embed system including collecting and reconciling cash, vouchers, wristbands and coupons. Operates rides according to the Standard Operating Procedures (SOPs’). Meets and assists guests on the floor to maximize their interest in using the games/rides...
-
Customer Service Officer- Mall of Egypt
2 weeks ago
مصر, Egypt Majid al Futtaim Properties Full timeMajid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...
-
Customer Relationship Officer
2 weeks ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Customer Relationship Officer is responsible for marketing and selling the bank’s products and services through direct and cross selling techniques while maintaining a high quality service. In addition to developing relationships with customers and ensuring that their profiles are up to date. - **MAJOR RESPONSIBILITIES AND...