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English Customer Service, Back-office

2 months ago


مصر, Egypt MICO WORLD Full time

At MICO WORLD we help connecting people each other to enjoy unforgettable moments, meet friends, and have a fabulous experience through online streaming and Live chatting.

We are Hiring fluent English speakers to join our (English Customer Service team) in Ma'adi, Cairo.

**Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various chats and resolving their complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.

**Qualifications**
- Strong communication skills.
- Computer literacy.
- Fluency in English is a must.
- Creative and innovative personality.
- Previous experience about customer service.

**Vacancy details**
- Flexible hours and rotational off-days.
- Attractive package.
- Transportation allowance.
- Social and medical insurance.
- Chat and mails only.

Type d'emploi : Temps plein, CDD
Durée du contrat : 12 mois

Salaire : E£7 000,00 à E£8 500,00 par mois

Ability to Commute:

- المعادي (Exigé)

Date de début prévue : 04/09/2023


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