English Customer Service Representative
6 months ago
Job description
**Job description**
**JOB TITLE**: Customer Service Representative
**SALARY**: Up to 15 K EGP depending on English level plus 1000 overnight allowance
**LOCATION**: Fifth settlement / Mohandeseen Cairo, Egypt (from site)
**ABOUT THE COMPANY**:
- Teleperformance Egypt is a leading provider of customer service solutions, serving some of the world's most prestigious brands across a wide range of industries.
**ABOUT THE JOB**:
**JOB REQUIREMENTS**:
- Fluent in English with excellent verbal and written communication skills
- Proven customer service experience or related field
- Strong problem-solving and decision-making skills
- Ability to multitask, prioritize, and manage time effectively
- Availability to work flexible hours, including weekends and evenings
- Proficient with MS Office, internet browsing, and typing
JOB RESPONSIBILITIES:
- Provide accurate and timely information to customers.
- Escalate issues to appropriate departments or managers as needed.
- Document customer interactions and maintain accurate records.
- Ensure customer satisfaction by providing high-quality service.
- Offer a more comprehensive service, providing personalized advice, creating customized itineraries, and offering destination expertise.
**Benefits**:
- Salary Ranges from 6500 up to 14000 LE NET INCLUDING KPIs in Euros
- Overnight allowance: 1,000.
- 10% Increase on Basic after 6 Months + 5% Increase on Basic after 1 Year of Hiring.
- Free Transportation 24/7.
- Medical Insurance 400,000 including (optical & dental cases).
- Social insurance.
- Paid Training.
- Location: New Cairo (Plaza).
- Career path and promotions with discounted international diplomas.
- Discounts in many shopping stores.
- VPN line for minutes and internet.
- Gym access.
NOTE: Graduates /dropouts are welcome to apply.
If you're passionate about customer service and looking to join a dynamic team in a challenging and rewarding environment, we'd love to hear from you.
**Industry**
- Offshoring
**Employment Type**
- Full-time
- From site
- Working hours, 9 Hours including an hour break
**Job Types**: Full-time, Contract, New grad
Contract length: 12 months
Pay: E£6,200.00 - E£15,000.00 per month
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
**Location**:
- Cairo (required)
-
Customer Service Representative
6 months ago
مصر, Egypt Sutherland Full timeThis is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...
-
English Customer Service Representative
7 months ago
مصر, Egypt LEO Trading Agency Full timeWe are looking for customer service representatives for an international English account. Ø Qualifications: - Graduates - Egyptians - English Level: Fluent - Ex Customer Service is a privilege Ø Working Condition: - Salary: 6800EGP. - Work Remotely (From home) - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekends (2-Days) Ø...
-
English Customer Service Representative
7 months ago
مصر, Egypt LEO Trading Agency Full timeWe are looking for customer service representatives for an international English account. Ø Qualifications: - Graduates - Egyptians - English Level: Fluent - Ex Customer Service is a privilege Ø Working Condition: - Salary: 6800EGP. - Work Remotely (From home) - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekends (2-Days) Ø...
-
English Customer Service Representative
7 months ago
مصر, Egypt LEO Trading Agency Full timeWe are looking for customer service representatives for an international English account. Ø Qualifications: - Graduates - Egyptians - English Level: Fluent - Ex Customer Service is a privilege Ø Working Condition: - Salary: 6800EGP. - Work Remotely (From home) - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekends (2-Days) Ø...
-
Fluent English Customer Service Representatives
7 months ago
مصر, Egypt Sutherland Full time**Job Title**: English Customer Service Representative **Company Name**: Sutherland Cairo **Company Location**: New Cairo - Fifth settlement **Company Description** Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally...
-
English Customer Service Representative
4 days ago
مصر, Egypt Teleperformance Full timeTeleperformance is hiring customer service representatives with the highest salaries in the market (up to 8,000 Net) **Requirements**: - Fluency in English is a MUST - Flexibility with rotational shifts (max 2:00 AM for females with door to door transportation) - Cairo and Giza residents - Work from site only (Fifth settlement or Mohandseen ) - Graduates,...
-
English Customer Service Representative
7 months ago
مصر, Egypt Sutherland Full time**Job Title**:English Customer Service Representative - Telecom Account **Company Name**:Sutherland Cairo **Company Location**:New Cairo - Fifth settlement **Company Description** Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create...
-
Customer Service Representative
7 months ago
مصر, Egypt Sutherland Full timeJob Title: Customer Service Representative - US Company Name: Sutherland Cairo Company Location: New Cairo - Fifth settlement Company Description Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand...
-
English Customer Service Representative
7 months ago
مصر, Egypt Teleperformance Full time_**Calling all recent grads! Exciting opportunities await at Teleperformance. **_ - **We're hiring English Customer Service Representatives (Morning shifts / rotational shifts) **_ **Requirements**: _- Fluency in English is a _**MUST**_ _- Required English level: _**B2**_ _& _**C1**_ _- Graduates only_ **Specifications**: _- Salary: up to 13,800 EGP (NET) -...
-
Customer Service Representative
7 months ago
مصر, Egypt Teleperformance Full time_Teleperformance Egypt is hiring Customer Service Representative for one of the biggest Real Estate Account in Dubai._ **Benefits**: - Net Salary Ranges from 5500EGP till 12500EGP - KPIS in Euros - Medical & Social Insurance - Transportation all over Cairo & Giza - Promotions in ONLY 6 months **Requirements**: - Intermediate English Level (B1) - Ready to...
-
Calls - English Customer Service Representative
7 months ago
مصر, Egypt Sutherland Egypt Full timeRole Description **This is a full-time call center on-site role for a Customer Service Representative at our Cairo location**. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks will include addressing customer inquiries, resolving issues, ensuring excellent...
-
Calls - English Customer Service Representative
7 months ago
مصر, Egypt Sutherland Egypt Full timeRole Description **This is a full-time call center on-site role for a Customer Service Representative at our Cairo location**. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks will include addressing customer inquiries, resolving issues, ensuring excellent...
-
English Customer Service Representative
6 months ago
مصر, Egypt Teleperformance Full time**Role Description** This is a full-time on-site role for a Customer Service Representative. The role will involve delivering excellent customer service, handling customer support inquiries, ensuring customer satisfaction, and fulfilling customer service objectives. **Requirements**: - Fluency in English is a Must (B2//C1) - Graduates and undergraduates...
-
English Customer Service Representative
6 months ago
مصر, Egypt Teleperformance Full timeRole Description This is a full-time on-site role for a Customer Service Representative. The role will involve delivering excellent customer service, handling customer support inquiries, ensuring customer satisfaction, and fulfilling customer service objectives. **Requirements**: - Fluency in English is a MUST (B2//C1) - Graduates and undergraduates with...
-
Calls - English Customer Service Representative
7 months ago
مصر, Egypt Sutherland Egypt Full timeRole Description **This is a full-time call center on-site role for a Customer Service Representative at our Cairo location**. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks will include addressing customer inquiries, resolving issues, ensuring excellent...
-
English Customer Service Representative
7 months ago
مصر, Egypt Teleperformance Full time**Role Description** This is a full-time on-site role for a Customer Service Representative. The role will involve delivering excellent customer service, handling customer support inquiries, ensuring customer satisfaction, and fulfilling customer service objectives. **Requirements**: - Fluency in English is a Must (B2//C1) - Graduates and undergraduates...
-
English Customer Service Representative
7 months ago
مصر, Egypt Cosmopolitan Construction Solutions Full time_**Company Description**_ - **Cosmopolitan Construction Solutions (CCS) is a comprehensive one-stop service provider for businesses in the Construction Industry. Our team consists of experts with industry knowledge and practical experience, ensuring exceptional service and unmatched offerings. We collaborate and communicate across all stakeholders to deliver...
-
English Customer Service Representative
7 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**: **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the...
-
English Customer Service Representative
6 days ago
مصر, Egypt UX Centers Full timeWe are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project. - Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate...
-
Customer Service Representative
7 months ago
مصر, Egypt Sutherland Global Services Full timeWe are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and...