Customer Service Representative

5 months ago


مصر, Egypt Sutherland Full time

Job Title: Customer Service Representative
- US

Company Name: Sutherland Cairo

Company Location: New Cairo - Fifth settlement

Company Description

Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand experiences. With over 35 years of experience, we care for our customers' customers, delivering measurable results and accelerating growth. Our AI-based products and platforms are built using robust IP and automation, and we are a team of global professionals who are operationally effective, culturally meshed, and committed to our clients and to one another.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints, providing information to customers about products and services, and escalating complex issues to appropriate channels.

**Qualifications**:

- Fluency in English (B2-C1)
- Flexibility with night and overnight shifts
- Graduates & Dropouts

**Benefits**:

- Highest Salary in Market
- Training is fully Paid
- Social and Medical Insurance
- Monthly Bonuses and Incentives
- Transportation provided 24/7 (Door to door for ladies)

Pay: E£10,000.00 - E£12,000.00 per month

Application Question(s):

- What is your level of proficiency in English?
- Are you flexible with night and overnight shifts?



  • مصر, Egypt Sutherland Full time

    This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...


  • مصر, Egypt Sutherland Full time

    Role Description This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer...


  • مصر, Egypt Teleperformance Full time

    **Company Description** Teleperformance is a global digital business services company that provides advanced and digitally-powered business services to streamline the operations of the world's leading brands. With a global scale and local presence, **Role Description** This is a **full-time on-site** role for a **Customer Service Representative.** The...


  • مصر, Egypt Intelcia Egypt Full time

    We are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. **Job Requirements**: - Fluent in English...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior...


  • مصر, Egypt Sutherland Global Services Full time

    Sutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...


  • مصر, Egypt Nok Human Capital Full time

    NOK human capital is hiring Customer Service Representatives for insurance company. - **Requirements**_: - Very Good English Level - Previous experience as a CSR for at least 6 months - Males only - Graduates only - Max age is 30 - **Benefits**:_ - Social and Medical Insurance After Probation period - Metro Subscription after probation period - Bus after...


  • مصر, Egypt Nok Human Capital Full time

    Customer Service representatives are needed for immediate hiring for a well-known medical insurance company located in Maadi. **Requirements**: - B1 English level. - Experience in call center - Cairo resident **Benefits**: - Social and medical Insurance - Free metro subscription 2 months training Pay: E£6,700.00 per month


  • مصر, Egypt Sutherland Full time

    This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...


  • مصر, Egypt Intelcia Full time

    **Position** The inbound customer service representative is responsible for answering incoming calls from customers by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, he/she must also finalize sales. Reporting to the team manager, his/her main missions are to: - Receiving incoming calls from...


  • مصر, Egypt Block Gemini Full time

    Block Gemini is hiring a Results-oriented and highly motivated Customer Service Representative **Professional Experience**: - 2 Years of experience in providing exceptional customer service. - Skilled in effectively handling customer inquiries, resolving issues, and ensuring customer satisfaction. - Proven ability to multitask, communicate effectively, and...


  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring customer service representatives. Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid. The dress code is semi-formal. English Salary: 6900 Net. **Salary**: E£6,900.00 per month Ability to Commute: -...


  • مصر, Egypt Staff Arabia Full time

    **Excellent Vacancies in Qatar** **وظائف ممتازة بدولة قطر** Our client is one of the biggest companies in Middle East that focused on fast-moving consumer products, consumer electronics and home appliances, office equipment and software business solutions and office furniture. Requires the following positions urgently: - **Customer...


  • مصر, Egypt Sutherland Egypt Full time

    **Company Name**: Sutherland **Location**:[New Cairo, Egypt] **Job Type**: Full-Time - _ As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and...


  • مصر, Egypt Teleperformance Full time

    Teleperformance is hiring Immediately customer service representative. **Requirements**: - Graduates - Fluent English Speakers - Ready to start immediately - Flexible with rotational shift & rotational days off **Benefits**: - Net Salary 6200 - KPIS in euros - Medical & Social Insurance - Gym access - Promotions in Only 6 months Pay: E£6,200.00 per...


  • مصر, Egypt Eamw Sharaf for maritime and marine service Full time

    **Job Requirements** Bachelor’s degree. Experience 1-2 years in similar Job. MS office - Excel (Advanced Level) Must Fluent English (Speaking & Writing) Strong verbal and written communication skills Odoo Background is preferable. Agility to learn. Proven customer support experience or experience as a Client Service Representative Track record of...


  • مصر, Egypt Teleperformance Full time

    **Company Description** Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to support our communities, clients, and the environment. **Role...


  • مصر, Egypt Block Gemini Full time

    **Job Title**:Customer Support Representative **Company**: Block Gemini **Location**: Giza, Mohandessien **Job Type**: Full-time **Key Responsibilities**: - Resolve customer complaints and issues efficiently and effectively. - Provide product/service information and guidance to customers. - Collaborate with the team to ensure customer satisfaction and...


  • مصر, Egypt Dawarha Full time

    **About** us**: **Dawarha is at the forefront of the recycling movement, pioneering an innovative social recycling platform that combines AI-based Reverse Vending technology with a user-friendly mobile app. We proudly introduced this groundbreaking concept to the Egyptian market and the broader MENA region. As a subsidiary of the visionary Mind-Blowing...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by...