L3 Monitoring Solutions Expert

6 hours ago


مصر, Egypt Orange Business Services Full time

Provide and implement Monitoring solutions
- Install, configure, and maintain existing and new solutions
- Responsible for the implementation and planning of Monitoring solutions change requests, bug fix, and new features
- Solve technical problems and incidents
- Provide the third line support for high complexity incidents
- Liaise with L2 Monitoring for new releases handover and for the stakeholders communication needed

**about you**:
Educational Background:

- Computer, Communication or Electronics MIS, B.Sc. or B.Eng. Degree
- Soft Skill / Business Courses & Certification (time management, negotiation/communication skills...) are recommended

Professional Experience:

- At least 3 years of professional experience in solutions development

Technical Experience:

- Strong hands-on experience in Shinken, Nagios, and Centreon solutions
- Good knowledge of Canopsis event management is a plus
- Good knowledge of Prometheus is a plus
- Fair knowledge of Elasticsearch, Logstash, and Kibana
- Good knowledge of Platforms: Linux, Unix and Windows
- Good knowledge of scripting: Bash, PowerShell
- CI/CD tools: Jenkins, Gitlab

Other Skills:

- Very good understanding of project management and time management
- Very good technical reports writing skills
- Fluent English (speaking and writing)
- Fluent French is a plus
- Team player

**additional information**:
**department**:Orange Cloud for Business

**contract**:Regular


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