Spanish Contact Center Team Leader

Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish.Analyse performance metrics to identify areas for improvement and implement proactive solutions.Manage customer queries and complaints, ensuring swift and...

Handling clients over the phoneGraduates, both genders flexible with rotation shifts for males Military status exempted is a must.Raya Contact Center The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales...

Call Center Agent خدمة عملاء بالعربي Good & Very good English Fresh graduate Able to work on rotational sifts (24/7) for males. Military status (defined for males) University degreeRaya Contact CenterThe leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded.Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct regular team meetings to communicate updates, share performance...

Team coordination in a contact center focused on delivering high quality support dedicated to leading international airlines, travel and/or tourism playersLead team(s) of up to 25 Contact Center representatives including SupervisorsEnsuring that the project assigned to you is functioning as per client expectations, meeting SLAsCoaching a group of agents and...

Responsibilities: some of the general duties and responsibilities that make up the job description of most of them are shown in the example below: - Be in charge of running and managing the call center daily - Set targets for all other call center agents to meet up with - Schedule and organize shift patterns for other team members to ensure that customers...

Call Center Agent Offshore projectRequirements: Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and build rapport with the customer Excellent data entry, MS Word and internet navigation skills Clear, distinct voice Must have...

About the Job Medical customer service adviser (Over the phone) for one of the leading laboratories in Egypt, We offer both full time and part time opportunities.Pharmaceutical Call Center Vacancy to answer customers' inquiries Job Description: Handling labs' customers over the phone Providing test results for customer. Providing test conditions and other...

Excellent English - Fresh graduate ( Males only ) - Typing Speed 30 WPM for English minimum - Excellent business writing skills - Able to work on rotational sifts (24/7) - Military status (defined for males) - University degree - IELTS is a plusRaya Contact Center The leading Business Process Outsourcing Service provider in the EMEA region. World-class...

Raya OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...

» Call center back ground is preferred » Excellent understanding for all physical problems and its solutions Very good network background » Very good English » Fresh graduate » Able to work on rotational sifts (24/7) for males and till 10:00 PM for females » Military status (defined for males) » CCNA certified (preferred) » Call center back ground is...

EMAIL & CHATTING Offshore Account Advisor Fluent English. » Fresh graduate Males and Females » Typing Speed 30 WPM for English minimum » Excellent business writing skills » Able to work on rotational sifts (24/7) » Military status (defined for males) » University degreeRaya Contact CenterThe leading Business Process Outsourcing Service provider in the...

Available Vacancies: Customer service vacancies (Arabic and English) in several accounts. You will be hired in the best account that fits you based on your educational background, skills and English proficiency.Job description: Handles customer inquiries from beginning of the inquiry to it's closing Resolves customer complaints & problems aiming for customer...

Job DescriptionWork closely with the team, motivating and coaching themHosting 1-2-1's and team meetingsSubmit regular reports also seek new ideas and strategies to improve the performance.Reporting to the Call Center ManagerManage day-to-day line activities, priorities and make assessments within existing processes and procedures towards achieving...

وظائف لخريجين صيدلة - طب بيطريزراعة - علوم علاج طبيعي - معاهد تمريض فرصة في واحدة من أكبر المعامل الطبية في الشرق الأوسط تقوم بتوظيف عدد كبير من خريجين الكليات العلمية، بوظيفة خدمة عملاء طبية (عن طريق...

Contact Center Analyst is the operational specialist capable of applying operational knowledge to drive initiatives & process improvements through continuous assessments and analysis to provide top-notch serviceA DAY IN THE LIFE …Execute accurately and timely daily operational activities below: Extract OR reports and operational analysis reports and...

Contact Center Analyst is the operational specialist capable of applying operational knowledge to drive initiatives & process improvements through continuous assessments and analysis to provide top-notch serviceA DAY IN THE LIFE …Execute accurately and timely daily operational activities below: Extract OR reports and operational analysis reports and...

Contact Center Analyst is the operational specialist capable of applying operational knowledge to drive initiatives & process improvements through continuous assessments and analysis to provide top-notch serviceA DAY IN THE LIFE ...Execute accurately and timely daily operational activities below: Extract OR reports and operational analysis reports and...

Job DescriptionWork closely with the team, motivating and coaching themHosting 1-2-1’s and team meetingsSubmit regular reports also seek new ideas and strategies to improve the performance.Reporting to the Call Center ManagerManage day-to-day line activities, priorities and make assessments within existing processes and procedures towards achieving...

Job DescriptionWork closely with the team, motivating and coaching themHosting 1-2-1’s and team meetingsSubmit regular reports also seek new ideas and strategies to improve the performance.Reporting to the Call Center ManagerManage day-to-day line activities, priorities and make assessments within existing processes and procedures towards achieving...