Trainer - CLM Helpdesk Training Manager

3 months ago


Cairo, Egypt hsbc egypt Full time
Responsibilities:
  • Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
  • Develop individualized and group training programs that address specific business needs.
  • Develop training manuals that target tangible results.
  • Implement effective and purposeful training methods.
  • Effectively manage the training budget.
  • Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
  • Assess employees’ skills, performance and productivity to identify areas of improvement.
  • Drive brand values and philosophy through all training and development activities.
  • Effectively communicate with team members, trainers and management.
  • Create a curriculum to facilitate strategic training based on the organizations goals.
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
  • Manage the technologies and technical personnel required to develop, manage and deliver training.
  • Keep abreast of training trends, developments and best practices.

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