English Chat account specialist

- Respond to customer inquiries via email and chat in fluent English.- Provide accurate, valid, and complete information using the appropriate methods and tools.- Resolve customer complaints and provide suitable solutions and alternatives within the established time limits.- Follow up to ensure resolution and customer satisfaction.- Maintain detailed records...

Key Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers.Respond promptly to customer inquiries.Communicating with customers through various channels (Phone - Chat - Email).Acknowledging and resolving customer complaints, and following up to ensure resolution.Knowing our products inside and out so that you can...

Collect cost information and maintain an expenses database Construct data accumulation systems Plan and record variable costs (e.g. purchases of raw material and operations costs, stores) Review standard and actual costs for inaccuracies Prepare budgeting reports (for the company and for each department ) Assisting in month-end and year-end closing...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with...

Job Description: The English Recruitment Specialist is responsible for achieving recruitment objectives by conducting interviews with candidates. Identify and recruit qualified staff that cover minimum requirements that have been set by the Company and its Clients. Responsibilities: * Review and assess towards requirements available candidates’...

Location: New Cairo/ Industrial zoneRespond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues...

Responsibilities:Responding to customer queries, complaints, and requests via phone, email, or chat.Assisting customers with product setup and resolving any technical issues they might experience.Informing customers about specialized product functionalities and features.Following up with customers to ensure that reported technical difficulties have been...

Are you ready to join our digital revolution journey?Aleph represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through...

1. Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process2. Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted...

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with...

Prime Group well Established Company working in different major sectors such as “Lubricants Distribution, Electrical Distribution, Telecommunication represent international brands like Gewiss , Chint , Schneider, Etisalat , Shell is Recruitment SpecialistJob descriptionHandles and applying all the recruitment proceduresSource, screen and filters...

As a Billing Specialist in a company within our network, you will be responsible for the accurate and timely processing of customer invoices and billing statements. This includes preparing invoices, processing payments, reconciling accounts, and handling customer inquiries related to billing. The Billing Specialist will work closely with other departments...

The role of a Human Resource Specialist is to select the most qualified candidates, evaluate their skills and competencies and assigning them to the account which fits them best based on their qualifications & the hiring skill matrix.Location: Maadi and New CairoEmployment Type: Full-TimeKey Responsibilities:Manage the day-to-day recruitment and selection...

Interact with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...

About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at Abbott At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life....

• Providing exceptional customer service and technical support to our valued clients.• Responding to customer inquiries via phone, email, or chat.• Troubleshooting technical issues and resolving customer problems efficiently.• Ensuring customer satisfaction through effective communication and problem-solving skills.

Support Tabby partners and applicants over chat, email and phone calls and answer their queriesChampion and implement partner support policies and procedures that align with department and company objectivesProvide insights and feedback on partner queries to help us identify areas of improvements and optimization of partner experienceCollaborate with your...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with...

This is a full-time on-site role for a Telesales Specialist located in Maadi, Egypt. The Telesales Specialist will be responsible for conducting outbound calls to prospective leads and creating customer interest in the company's services or products. The Telesales Specialist will also provide customer support and handling inquiries via phone calls or...