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General Support Specialist
2 months ago
Job Description:
Key Role & Responsibilities:
- Contacting clients by telephone to negotiate terms of an agreement and using persuasion skills to conclude the sale
- Working positively to achieve tight sales targets
- Making accurate, rapid cost calculations
- Keeping log records of transactions
- Attend meeting for new sales & repeat orders in Mumbai & out of Mumbai (all over India)
- Maintaining and developing a client base to generate new business
- Visiting clients regularly once a working relationship has been established.
- BDM will be Sr. to BDE and will monitor sales targets, activities, queries of the team reporting to him/her.
- Attend to client queries & co-ordinate with studio team & facilitate work completion as per timeframes
- Set standards & policies in work process
- Select best performing BDE – Monthly & reward him for his performance
- Motivating all Jr. team members & taking their daily, weekly training sessions with mock- calling, also visiting with the Jr. BDE for meetings during their probation period to boost up their confidence
- Attending to customer queires, complaints etc.
- Will review performance of consolidated sales activity of H.O. franchisee's & group
- Will study competition products & services & accordingly at repeated intervals bring innovation in product positioning & branding
- Key Account Manager (single point of contact) to the client
- Introduce new offers, schemes, packages, packs from time to time
- Will report to AVP - Sales
Requirements: - MBA in Sales and Marketing
- Strong applications experience (Advance Excel CRM etc.)
- Ability to manage & lead teams. Candidates must be comfortable working in a fast paced
- constantly evolving
- team environment Must have superior analytical skills
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