Delivery Operations Executive

Job DescriptionDesign and own end-to-end the Last-mile unit costs strategy to meet both commercial requirementsManaging everything related to Nana’s last-mile delivery cycle, including in-house and partner teamsMaintain all HR-related aspects of the Last-mile fleet team including hiring new drivers nationwideDirectly responsible for designing and...

Introduction As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring...

This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.Roles And Responsibilities Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executivesLiaise between field executives/sellers and various...

Provide effective guidance and direction to the Operations Manager and Operations Analysts, fostering a culture of excellence, innovation, and collaboration within the team.Ensure the effective execution of daily operations in accordance with organizational objectives.Continuously monitor operational systems, identify areas for improvement, and recommend...

Ad Operations Executive Bachelor's degree in Marketing, Computer Science or a related field.With 1-2 years of relevant work experience in a similar setting (Classifieds, Publisher or Media Agency).Proficiency in Google Ad Manager is required. Familiarity with Facebook Ads Manager and Google Analytics would be a plus.Adept with 3rd party ad tags including...

Ensure that contract databases, records, and documentation from the client adhere to credit approval memo Communicate with insurance companies for issuance of insurance policies and renewals. Manage contract administration, including drafting, reviewing, and executing mortgage and financing contracts in compliance with company policies and legal...

Responsibilities:• Creating a pipeline and prioritization process for all business requests and divide them per domain and provide regular presentation / steering committees to relevant sector heads for alignment on progress and priority checks.• Accountable for the management and delivery of Change Requests E2E from Requirements preparation,...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments.  Be responsible for customer satisfaction...

Sr. HR Operations ExecutiveExecute exit interviews and initiate required offboarding process, conduct exit interviews, and support in reporting and analysing feedback for continuous improvement.Ensure compliance with exit procedures and legal requirements.Offboard in conjunction and collaboration with Facility, IT & Finance stakeholders...

Creating a pipeline and prioritization process for all business requests and dividing them per domain and providing regular presentation/steering committees to relevant sector heads for alignment on progress and priority checksAccountable for the management and delivery of Change Requests E2E from Requirements preparation, Resource Management, Stakeholders...

Recognizing customer needs by managing escalations and ensuring that the delivered performance and services matches the customer needs.Assuring that the delivered services are in line with the performance Service Level Agreements (SLA’s) as defined in the customer services contracts.Assuring that all issues raised during the product lifecycle starting...

Reporting to the Chief Operating Officer about company processes and procedures.Developing company policies and ensuring compliance.Improving business functionality to align with core business objectives.Planning and managing projects and contributing to product innovation.Tracking operational costs toward maintaining profit-margins.Promoting efficiency by...

Responsibilities:Reporting to the Chief Operating Officer about company processes and procedures.Developing company policies and ensuring compliance.Improving business functionality to align with core business objectives.Planning and managing projects and contributing to product innovation.Tracking operational costs toward maintaining...

Who You Are Excellent written and oral communications skills for both technical and executive level conversations.Strong presentation skills at both technical and executive level.Be able to present complex solutions/ideas across all levels of participants and work in a team environment as both a leader and an individual contributor.Ability to interact with...

Responsibilities:• Creating a pipeline and prioritization process for all business requests and dividing them per domain and providing regular presentation/steering committees to relevant sector heads for alignment on progress and priority checks.• Accountable for the management and delivery of Change Requests E2E from Requirements preparation,...

Planning and managing projects and contributing to product innovation.Tracking operational costs toward maintaining profit-margins.Promoting efficiency by implementing improved operational procedures.Analyzing and maintaining operational data, and monitoring product inventories.Monitoring adherence to policies and processes throughout the company.Overseeing...

Understanding business cycles of outsourcing and managed servicesManage demand from users on IT services , physical security and supervise the deliveryAssist in building and updating Service Catalogue to streamline the servicesEnsure the service operation is running smoothly and all incident are and recorded in a service ticketing systemCommunicate to...

Lead initiatives in the management team and organization that contribute to long-term operational differentiation.Make important decisions related to policy, planning and strategy.Communicate with employees and management to maintain proper organization. Collaborate with stakeholders and the Board of Directors.Cooperating with other companies to establish...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...