Software Service Delivery Specialist
4 weeks ago
• Creating a pipeline and prioritization process for all business requests and dividing them per domain and providing regular presentation/steering committees to relevant sector heads for alignment on progress and priority checks.
• Accountable for the management and delivery of Change Requests E2E from Requirements preparation, Resource Management, Stakeholders Management, and Executions; Ensuring the technical delivery of all services meets quality, scope, and time constraints.
• Ensure Technology specific change management processes are adhered to by IT team members, where applicable, in developing, managing, and tracking deliverables for the Change.
• Manage scope/requirement changes, multiple and competing demands, and priorities determining and conveying impact on budget, time, and risk using appropriate Measurable Metrics.
• Determine quality standards and oversee the execution/production of deliverables (at every stage of the delivery process ), documentation, and approvals.
• Identify and resolve/escalate potential conflicts among different requests ensuring there are no redundancies or conflicts with IT Strategies/objectives and/or constraints.
• Engages Technology specific governance processes to ensure IT Risk and compliance due diligence is applied, ensuring the project adheres to applicable risk and compliance procedures, as relevant to impacts resulting from the Change.
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Software Service Delivery Specialist
1 month ago
Cairo, Egypt SSC Egypt Full timeCreating a pipeline and prioritization process for all business requests and dividing them per domain and providing regular presentation/steering committees to relevant sector heads for alignment on progress and priority checksAccountable for the management and delivery of Change Requests E2E from Requirements preparation, Resource Management, Stakeholders...
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IT Service Delivery Specialist
4 weeks ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Creating a pipeline and prioritization process for all business requests and divide them per domain and provide regular presentation / steering committees to relevant sector heads for alignment on progress and priority checks.• Accountable for the management and delivery of Change Requests E2E from Requirements preparation,...
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Software Delivery Manager
4 weeks ago
Cairo, Egypt SSC Egypt Full timeA software delivery manager coordinates and manages the software development process for specific software projects. The manager operates within a software development environment in software companies or virtually any type of company with software development resources. Project planning, scheduling, and performance are part of the responsibilities. Managing...
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Service Delivery Manager
1 month ago
Cairo, Egypt SSC Egypt Full timeUnderstanding business cycles of outsourcing and managed servicesManage demand from users on IT services , physical security and supervise the deliveryAssist in building and updating Service Catalogue to streamline the servicesEnsure the service operation is running smoothly and all incident are and recorded in a service ticketing systemCommunicate to...
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Service Delivery Manager
1 month ago
Cairo, Egypt Oracle Egypt Full timeResponsibilty:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without...
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Services Delivery Manager
1 month ago
Cairo, Egypt KnowledgeNet Full timeOverseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...
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Service Delivery Manager
2 weeks ago
Cairo, Cairo, Egypt Philips Full timeJob TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...
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Service Delivery Manager
2 weeks ago
Cairo, Egypt Philips Full timeJob TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Â Be responsible for customer satisfaction...
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Delivery Specialist
1 month ago
Cairo, Egypt Dell Egypt Full timeResponsibilities:Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.Assisting with loading and unloading items from vehicles.Accepting payments for delivered items.Providing excellent...
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Time Service Delivery Expert
1 month ago
Cairo, Egypt myGwork Full timeAs a Time Service Delivery Expert, you will be responsible to support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.This role reports directly into the Time...
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Service Delivery Coordinator
1 day ago
Cairo, Egypt Baker Hughes Egypt Full timeIdentifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without sacrificing customer satisfaction.Assessing customer feedback and using...
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Service Delivery Manager
2 weeks ago
Cairo, Egypt Philips Cairo, Egypt Full timeRecognizing customer needs by managing escalations and ensuring that the delivered performance and services matches the customer needs.Assuring that the delivered services are in line with the performance Service Level Agreements (SLA’s) as defined in the customer services contracts.Assuring that all issues raised during the product lifecycle starting...
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Senior Indirect Sourcing Specialist
1 month ago
Cairo, Egypt al futtiam Full timeSenior Indirect Sourcing Specialist - IT category Min 5 years of overall experience in ProcurementPreferred experience in a large indirect and direct Procurement organization dealing with multiple contract types covering HC, Professional Services, Software, Marketing and FinanceWorking knowledge of Procurement and Contract Management related software a...
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IT Solutions Delivery Manager
1 month ago
Cairo, Egypt B.TECH Full timeJob DescriptionInitiate, develop, maintain, and deliver information technology industry best practices, standards, architectures, enterprise, and emerging technologies.Oversee the solutions implementation and delivery of software solutions.Guide business teams through their requirements and advice about software solutionsDefine the development and testing...
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Senior Software Specialist
1 month ago
Cairo, Egypt Giza Systems Egypt Full timeProvide a superior level of experience and knowledge of the DXP platforms Such as Liferay to support team members through all phases of the delivery lifecycle.Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality.Communicate on software-related issues, suggest improvements, and participate with other users...
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Software Development Engineer
2 weeks ago
New Cairo City, Egypt Siemens Digital Industries Software Full timeSiemens Digital Industries Software is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 175 years. Digital Verification Technologies (DVT) division of Siemens EDA is looking for highly qualified Software Development Engineers for...
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Senior Software Engineer
4 weeks ago
Cairo, Egypt Procore Full timeWhat if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s...
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Software Verification
4 weeks ago
Cairo, Cairo, Egypt Alstom Full timeAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...
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Senior Software Tester
7 days ago
Cairo, Egypt Anchor Consultancy egypt Full timeCloudstreet Consulting is seeking an experienced Analyst Programmer for its Client, the NTG, to develop enhancements to the Northern Territory Government s HR Information System called PIPS (Personnel Integrated Payroll system), to meet new business requirements. PIPS (also known as NOMAD) executes on an IBM mainframe platform that interfaces via EntireX...
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Delivery Station Liaison
4 weeks ago
Cairo, Egypt Souq.com for E-Commerce LLC Full timeBasic qualifications 1 to 2 years of experience in Customer Service Experience with Microsoft Office, Outlook, Word and Excel Self-discipline, quick learning, diligence and proactivity Job summary The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can...