IT Solutions Delivery Manager

4 weeks ago


Cairo, Egypt B.TECH Full time
Job Description
  • Initiate, develop, maintain, and deliver information technology industry best practices, standards, architectures, enterprise, and emerging technologies.
  • Oversee the solutions implementation and delivery of software solutions.
  • Guide business teams through their requirements and advice about software solutions
  • Define the development and testing best-practices, help the team with the optimization of certain systems
  • Ensure that the organization is using the appropriate technology and software and is not using End-of-Life software
  • Design and oversee implementation of end-to-end integrated solutions.
  • Deliver architectural initiatives that drive revenue and improve efficiency in line with business strategy.
  • Act as the focal point for architecture, technology, and IT standards.
  • Guide, coach, and mentor software development and tester engineers.
  • Lead the service delivery team, manage conflict, and ensure the team's processes and tasks are carried out efficiently.
  • Assess customer feedback and using tools to establish, improve, and refine services.
  • Build partnerships with the team to determine the company's services, delivery criteria, and solutions for issues that may arise.
  • Manage fleet availability to meet all distribution requests by scheduling, forecasting and operate current user trends.
  • Arrange fleet and fleet operational staff to provide support and schedule distribution planning.
  • Responsible for determining the needed hires for each project
  • Manage all team efforts as projects. Hence, project management is a main responsibility
  • Develop and maintain the relevant technical expertise; software development, programming languages, etc.
  • Strategic planning and reporting for business solutions, business enablement, and process improvement initiatives.
  • Drive and inspire teams buy-in towards success and to deal with C-levels being always relevant and opinionated.
  • Implement and enforce the security policy/procedures set by the Technology Security Officer
  • Implement and enforce the technical policy/procedures set by the Technology Enterprise Architect
  • Automate business processes and procedures into technology solutions
  • Implement business requirements through the customization of existing solutions, selecting new solutions and/or the development of special solutions
Job Requirements
  • B.SC degree Computer Science/Engineering / ITIL, PMP is plus
  • Business solutions (ERP, CRM, POS, PMS, HR, WHM ……)
  • Solution Architecture Design
  • Strategy Development
  • IT Risk Assessment
  • Project / Program Management
  • Business Process Design and Re-engineering
  • Electronic Data Interface
  • Strategic Planning and Analysis
  • Team Building, Mentoring, and Leadership
  • Regulatory Compliance
  • IT Governance & audit
  • Retail Business Acumen


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