Customer Delivery Project ManagerVOIS

Communicates the High Level Vision for the project/ programme and the customers “desired” future state. Designs the delivery capability to deliver the programme o Creates a detailed project/programme plan, using Transformational Flows, identifying the resources required, project interdependencies and critical path, including all the...

Fully involved in a matrix-team of multi-talented people from across geographical locations, cultures and organisations, including Vodafone, its vendors and its customersDeliver multi-tower technical solutions into enterprise customer estates.Create project plans/work packages and schedules to support and track milestone delivery, using tasks, dependencies...

Executive Assistant & Project CoordinatorOperational Expertise: A minimum of 5 years of experience in operations, project management, or a related capacity, with a proven history of coordinating and executing complex initiatives.Strategic Thinking: Proficiency in strategic planning, translating ideas into actionable plans, and leading projects that...

Who You Are Excellent written and oral communications skills for both technical and executive level conversations.Strong presentation skills at both technical and executive level.Be able to present complex solutions/ideas across all levels of participants and work in a team environment as both a leader and an individual contributor.Ability to interact with...

Who You AreThe successful candidate will provide support to our DoD customer in testing and verification of solutions, along with hands on support to customers as technology is being deployed. Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides...

Customer co-creation is used to foster an innovative ‘product design’ mentality, ensuring customer’s needs and problems are driving investment decisions.• Product roadmaps are defined to meet specific customer, commercial and strategic objectives to expand Vodafone’s leadership position and market share.• Customer...

Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.• Meeting with project team members to identify and resolve issues.• Submitting project deliverables and ensuring that they adhere to quality standards.• Preparing status reports by...

Who You'll Work WithThe Public Sector Customer Experience involves helping to craft the customer's vision for their network and maintain a secure, state-of-the-art environment that is second to none in terms of network up time and reliability. The qualified engineer in this account will be able to have an impact on this Federal Government customer...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

Job DescriptionInitiate, develop, maintain, and deliver information technology industry best practices, standards, architectures, enterprise, and emerging technologies.Oversee the solutions implementation and delivery of software solutions.Guide business teams through their requirements and advice about software solutionsDefine the development and testing...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments.  Be responsible for customer satisfaction...

Responsibilty:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without...

• Be a single point of contact and owner to ensure the chosen product is delivered on time.• Support project managers with project delivery, from contract signing till final delivery and getting sign off from the customers.• Coordination between internal and external stakeholders to facilitate a smooth delivery of the project scope.•...

Responsibilities:Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.Assisting with loading and unloading items from vehicles.Accepting payments for delivered items.Providing excellent...

Define the appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote deliveryScope and estimate the engagementDetermine the required resources for the projectUnderstand and be able to deliver according to the SAP delivery models.Assess, document and communicate risk for the engagementPosition SAP delivery...

Understanding business cycles of outsourcing and managed servicesManage demand from users on IT services , physical security and supervise the deliveryAssist in building and updating Service Catalogue to streamline the servicesEnsure the service operation is running smoothly and all incident are and recorded in a service ticketing systemCommunicate to...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended)2- Minimum 1-2 years of experience in either:A- Implementation (Installation, Training and Support) of business software applications, ORB- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager)3- Good...

Basic qualifications 1 to 2 years of experience in Customer Service Experience with Microsoft Office, Outlook, Word and Excel Self-discipline, quick learning, diligence and proactivity Job summary The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can...

Recognizing customer needs by managing escalations and ensuring that the delivered performance and services matches the customer needs.Assuring that the delivered services are in line with the performance Service Level Agreements (SLA’s) as defined in the customer services contracts.Assuring that all issues raised during the product lifecycle starting...