Delivery Operations Supervisor

1 month ago


Cairo, Egypt Nana Full time
Job Description
  • Design and own end-to-end the Last-mile unit costs strategy to meet both commercial requirements
  • Managing everything related to Nana’s last-mile delivery cycle, including in-house and partner teams
  • Maintain all HR-related aspects of the Last-mile fleet team including hiring new drivers nationwide
  • Directly responsible for designing and owning Last-mile fleet team compensation and benefits package
  • Responsible for last-mile delivery team SLA success ratio
  • Manage and improve fleet management practices, team and cost of operation
  • Managing cash flow cycle between last-mile delivery teams, pharmacies and partners
  • In charge of on-ground drop visits and mystery shopping programs to ensure the quality of service
Job Requirements
  • 3-5 years experience of logistics operations and last mile delivery
  • Bachelor Degree in related field.
  • Process oriented, well-organized with a high level of attention to detail .
  • Data oriented with strong analytical and conceptual skills.
  • Excellent team management skills specifically with last mile delivery teams.
  • Dynamic and able to work in a fast paced environment.
  • Excellent knowledge of the last mile and logistics market in the Egyptian market.


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