Business Process Outsourcing Operations Manager

Handling the customer’s calls. - Solve the customer’s complains - Escalating customer’s problems and complains. - Follow up to fix the problems to satisfy the angry customers. - Updating the system with the customer’s accurate data. - Achieve the required tasks assigned by the team leader. Benefits: 1) Net salary 2,400 EGP 2) VPN 3) Meal Allowance 4)...

Handling the customer's calls. Solve the customer's complainsEscalating customer's problems and complains.Follow up to fix the problems to satisfy the angry customers.Updating the system with the customer's accurate data.Achieve the required tasks assigned by the team leader.Benefits:1) Net salary 2,400 EGP 2) VPN 3) Meal Allowance 4) Social and medical...

Bachelor Degree. - 0-2 years of work experience. - Advanced computer skills, with professional use of Microsoft Office. - Medical Background or Strong knowledge of the medical insurance industry is a plus. A Regional market leader in Recruitment, Information Technology, Corporate Management functions, Business Process Outsourcing (BPO) and Consultancy...

Bachelor Degree years of work experience. Advanced computer skills, with professional use of Microsoft Office.Medical Background or Strong knowledge of the medical insurance industry is a plus.A Regional market leader in Recruitment, Information Technology, Corporate Management functions, Business Process Outsourcing (BPO) and Consultancy services covering...

**About the role**: Within OBS\CSO\ESC, Process owner works in close relation with DGPO Service Operation (under his functional management) and Stakeholders (Ops, SLM/SIE, Tools, Transversal teams), and is in charge of the Performance and Evolutions of Event and Capacity/Config Management Process. Key Tasks: PMO on concerned process managment tools...

About the role:Within OBS\CSO\ESC, Process owner works in close relation with DGPO Service Operation (under his functional management) and Stakeholders (Ops, SLM/SIE, Tools, Transversal teams), and is in charge of the Performance and Evolutions of Event and Capacity/Config Management Process.Key Tasks:PMO on concerned process managment tools enhancmentYou...

Job DescriptionSet Unit strategy and objectives to ensure that it supports the achievement of organizational objectives Guide the Section towards its strategic objectives and report to management on initiatives as per the annual plan Develop operational plans/initiatives to implement agreed strategies/objectives/policies, ensuring that resources are in...

Position Name: System Engineer/ Technical Leader Description: We are looking for System Engineers / Technical Leaders with at least 10 years’ Should be involved in design and development of web Qualifications: Out of ten years’ experience, last four to five years of experience of design and development of web applications...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**Job Summary** Process analysts define, document, and assess the business processes of an organization or department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity. They also ensure processes are aligned with organization...

Document Controller | AFGRE | CFC | Outsource RoleThe Document Control team is a group of highly motivated, collaborative, and fun professionals across Egypt, looking for a member to add to the department.What Equips You For The Role Bachelor’s Degree in Libraries & Information Science, Logistics, Commerce, or business administration.Minimum 2 years...

Provide Exchange service management and operation in the light of the vendor best practices. Monitor the performance of the covered services Operation using its logs and builtin reports. Suggest the proper monitoring tools to enhance the operation. Proactively act to alerts and notification that raised through the...

Job SummaryProcess analysts define, document, and assess the business processes of an organization or department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity. They also ensure processes are aligned with organization objectives...

Job DescriptionAbout PSC BiotechWho we are?PSC Biotech is a leading Biotech Consultancy firm founded in 1996, headquartered in Pomona, California, USA, with Global operations in Ireland, India, Singapore, Australia and the US, serving 350 clients in more than 23 countries worldwide. We provide cloud-based software solutions for Quality Management and...

Duties Executing on the Deel's global expansion strategy across operations, products, and new marketsEnd-to-end project management on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementationCreating data driven recommendations by accessing, analyzing, and synthesizing large data...

Technical Support Call Center AgentGraduates.Military service determined.Egyptians.Technical Knowledge.Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts...

Are you a recent graduate with a keen interest in Business Operations and a desire to gain handson experience in the dynamic innovative and global environment Are you eager to apply your analytical skills and contribute to the efficiency and effectiveness of business processes while working from any location Look no further Were currently seeking a motivated...

Job DescriptionDescriptionUnder the supervision of an operations professional, the incumbent will lead a team of support staff or hold the lead accountable role in delivering services and transactions in the relevant office in one or more of WHO's specialized operational areas and subdisciplines, such as finance, human resources, procurement, logistics,...

Are you a recent graduate with a keen interest in Business Operations and a desire to gain handson experience in the dynamic innovative and global environment Are you eager to apply your analytical skills and contribute to the efficiency and effectiveness of business processes while working from any location Look no further! Were currently seeking a...