Operations Lead

2 weeks ago


Cairo, Egypt Talent 360 Egypt Full time
  • Monitor the service operations to ensure that they comply with SOKNA's policy , regulations and standards.
  • Accountable for the quality delivered by the Field Coordinators team
  • Supervise the Field Coordinators while providing the service on the ground and to be updated with the daily issues.
  • Provide continuous performance evaluations for team members , vendors , and partners based on service quality delivered.
  • Review expenses and activity reports about team's performance to ensure productivity and increase improvements.
  • Suggest on ground changes and research new types of challenging cases that will generate new business opportunities.
  • Build , supervise and coach team members.
  • Responsible for team's performance evaluation and develop on boarding / training material

  • Operations Team Lead

    4 weeks ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...

  • Operations Team Lead

    2 weeks ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...

  • Operations Team Lead

    3 weeks ago


    Cairo, Cairo, Egypt World Bank Group Full time

    Job DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...

  • Operations Team Lead

    1 month ago


    Cairo, Egypt IGT Solutions egypt Full time

    Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct regular team meetings, share performance feedback, provide coaching...

  • Operations Lead

    2 weeks ago


    Cairo, Egypt Envision Employment Solutions Full time

    We are seeking a Data Scientist on a permanent basis for our client based in Liverpool paying between 60,000 to 75,000 + Great Benefits depending on experience.This role is hybrid with an expectation to attend the office 3 days per week. RequirementsThe Data Scientist will possess proven skills working with the following - - Data Scientist experience -...


  • Cairo, Egypt PepsiCo Egypt Full time

    Responsibilities:• Review daily, weekly, and monthly dashboard services.• Supports executive members and ensure that they receive right support from all the service providers in timely manner.• Prepare and review all Service Level and Operation Metrics and KPI scorecards for service delivery with extended teams (D&D, BRM, CTO,AMS, Tech Mgmt.,...


  • Cairo, Egypt orange egypt Full time

    Review and suggest potential design enhancements based on incidents’ lessons learned.Analyze reoccurring faults and arrange permanent fix plans.Set the foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS support).Act as Technical Leader for critical major...


  • Cairo, Egypt Kenvue Full time

    Responsibilty:Collaborating with relevant parties to create a budget.Overseeing money handling, accounting, and bank processes.Employing strategies to ensure the company’s growth.Implementing plans to address stock losses and theft.Employing means to control company costs.Generating financial reports.Conducting performance reviews judiciously and...


  • Cairo, Egypt orange business services Full time

    Review and suggest potential design enhancements based on incidents’ lessons learned.Analyze reoccurring faults and arrange permanent fix plans.Set the foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS support).Act as Technical Leader for critical major...


  • Cairo, Egypt Hilton Full time

    Playing a leading role in compiling company budget and growth strategy.Executing strategies to optimize company and asset growth.Ensuring expertise and effectiveness across operating platforms.Creating strategies to challenge theft and stock losses, and implementing initiatives to reduce company costs.Creating financial reports.Managing money handling,...

  • Operation Executive

    1 month ago


    Cairo, Egypt myGwork Full time

    Lead initiatives in the management team and organization that contribute to long-term operational differentiation.Make important decisions related to policy, planning and strategy.Communicate with employees and management to maintain proper organization. Collaborate with stakeholders and the Board of Directors.Cooperating with other companies to establish...

  • Internal Audit Lead

    1 month ago


    Cairo, Egypt MAGRABi Retail Group Full time

    Internal Audit LeadOB PURPOSEThe Internal Audit Lead conducts operational audits as per the audit plan and documents allthe findings and results in the draft audit report. This role collaborates with cross-functionalteams and process owners across all regions to evaluate internal controls in different cycles andensure the observations are resolved, enhance...


  • Cairo, Cairo, Egypt Johnson & Johnson Full time

    Janssen NEMA is recruiting for a Customer Experience Lead for Near East, Maghreb and Africa (NEMA) to be located in Egypt, Morocco, Algeria or Lebanon. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are...

  • Operations Manager

    3 weeks ago


    Cairo, Egypt Global Blockchain Show Full time

    Operations ManagerQualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent...

  • RD Operations Leader

    4 weeks ago


    Cairo, Egypt Valeo Egypt Full time

    Lead the quality of service (availability, security, performance, support) of R&D applications used locallyEnsure the technical administration & operations of local systems & related DSIS solution,In coordination with Group R&D DSIS SysOps & IT coordination teams and the Digital Business Partner, assist onsecuring the performance of local R&D technical...


  • Cairo, Cairo, Egypt UN Women Full time

    Job DescriptionDescription –>UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and...


  • Cairo, Egypt Canonical Egypt Full time

    Deliver precise, scalable revenue operations for business through direct, indirect and online channelsOversee our sales technology and processes, driving automation and process improvementsDrive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and CommissionsPartner with our commercial...

  • Operations Manager

    4 weeks ago


    Cairo, Egypt SSC Egypt Full time

    Putting plans for organizing staffing to run the plant services department in efficient way to cut cost and improve profitabilityPrepare & implement public relations & strategies to improve our company image & profile with our major clients to maximize our market share & total turn overLead improvement in all sub departments and maximization of owners...


  • Cairo, Egypt Antal International Full time

    Strategic Planning: Develop and implement strategic plans to drive business growth, expand service offerings, and enhance the company's competitive position in the healthcare consultancy market.Operational Oversight: Provide oversight and guidance to operational teams, ensuring the efficient delivery of consulting services, adherence to project...


  • Cairo, Egypt Nana Full time

    Job DescriptionContinuously improve operations processes using different methodologies.Identify the needed changes in both ground operations and shopper app in order to increase the automation in the rider experience.Determine optimal cost and quality targets for relevant stakeholders in the operations organization.Use existing tools and methodology to...