IT Operations Field Services Lead

Responsibilities :• Review daily, weekly, and monthly dashboard services.• Supports executive members and ensure that they receive right support from all the service providers in timely manner.• Prepare and review all Service Level and Operation Metrics and KPI scorecards for service delivery with extended teams (D&D, BRM, CTO,AMS, Tech Mgmt.,...

Monitor the service operations to ensure that they comply with SOKNA's policy , regulations and standards.Accountable for the quality delivered by the Field Coordinators teamSupervise the Field Coordinators while providing the service on the ground and to be updated with the daily issues.Provide continuous performance evaluations for team members ,...

Review and suggest potential design enhancements based on incidents’ lessons learned.Analyze reoccurring faults and arrange permanent fix plans.Set the foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS support).Act as Technical Leader for critical major...

Job DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...

Job DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...

Job DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...

Responsibilities:• Conducting site visits, monitoring schedules, and supervising technicians.• Running field operations, offering technical support, and troubleshooting on-site issues.• Ensuring on-site efficiency and safety at all times.• Estimating costs, approving project designs, and preparing contracts.• Analyzing data,...

Responsibilities:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Providing on-site technical support and performing customer support tasks.Delivering, installing, repairing, maintaining, and testing equipment.Resolving operational issues in the field.Identifying any issues and performing troubleshooting procedures.Determining customer needs and offering recommendations.Collaborating with colleagues and sharing information...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct regular team meetings, share performance feedback, provide coaching...

Responsibilities:Work closely with the CoE Head and security management team to achieve the center business and operational objectives.Oversee service transition process across its lifecycle (valdiation, project management, technical implementation, HOTO,...,decommission), andSupport the collaboration between Security Transition and International Operations...

The position will be responsible for Commissioning, Troubleshooting, Preventive maintenance, Audits, and on-site servicing of Alfa Laval equipment at customer site such as: Decanters & High-Speed separators used in Energy, Marine, Food & Wastewater application.On- Site service & performance audit of Plate Heat ExchangersTroubleshooting of Electrical / PLC...

Greetings from PIXEL WEB !!! Pixel Web Solutions is a global Web, Mobile / IT Servicing Company with the strong team of technical and professional We believe in Innovative Solutions that turn the business idea into achievable We work on wide array of Technologies that can provide sustainable and long-term business More than 9+ Yrs of experience in...

Job DescriptionBuild and maintain good contacts with existing customers.Provide product services to customersprovide regular reports on customers and their satisfactionAcquiring full knowledge of our equipment's technical specifications.Able to travel throughout the service territoryJob RequirementsBiomedical, Communication, Electromechanical or...

Acting as second-in-command to the manager, and taking care of all duties in their absence.Assisting the Manager with operational issues.Scheduling meetings and team building sessions as required.Promptly answering the questions of staff and other stakeholders.Providing excellent customer service and maintaining relationships with vendors.Preparing and...

We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. The Senior System Administrator plays a crucial role in our IT department ensuring the reliability...

Responsibilty:Responding to customer callouts and field dispatches.Meeting with the customer to determine the nature of the service or repair.Conducting routine equipment servicing out in the field.Inspecting and troubleshooting equipment failures.Repairing equipment and replacing faulty parts.Installing and testing new equipment.Providing preventive...