IT Operations Field Services

Responsibilities:• Review daily, weekly, and monthly dashboard services.• Supports executive members and ensure that they receive right support from all the service providers in timely manner.• Prepare and review all Service Level and Operation Metrics and KPI scorecards for service delivery with extended teams (D&D, BRM, CTO,AMS, Tech Mgmt.,...

Responsibilities:• Conducting site visits, monitoring schedules, and supervising technicians.• Running field operations, offering technical support, and troubleshooting on-site issues.• Ensuring on-site efficiency and safety at all times.• Estimating costs, approving project designs, and preparing contracts.• Analyzing data,...

Responsibilities:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Providing on-site technical support and performing customer support tasks.Delivering, installing, repairing, maintaining, and testing equipment.Resolving operational issues in the field.Identifying any issues and performing troubleshooting procedures.Determining customer needs and offering recommendations.Collaborating with colleagues and sharing information...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

The position will be responsible for Commissioning, Troubleshooting, Preventive maintenance, Audits, and on-site servicing of Alfa Laval equipment at customer site such as: Decanters & High-Speed separators used in Energy, Marine, Food & Wastewater application.On- Site service & performance audit of Plate Heat ExchangersTroubleshooting of Electrical / PLC...

Review and suggest potential design enhancements based on incidents’ lessons learned.Analyze reoccurring faults and arrange permanent fix plans.Set the foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS support).Act as Technical Leader for critical major...

Job DescriptionBuild and maintain good contacts with existing customers.Provide product services to customersprovide regular reports on customers and their satisfactionAcquiring full knowledge of our equipment's technical specifications.Able to travel throughout the service territoryJob RequirementsBiomedical, Communication, Electromechanical or...

Acting as second-in-command to the manager, and taking care of all duties in their absence.Assisting the Manager with operational issues.Scheduling meetings and team building sessions as required.Promptly answering the questions of staff and other stakeholders.Providing excellent customer service and maintaining relationships with vendors.Preparing and...

Responsibilty:Responding to customer callouts and field dispatches.Meeting with the customer to determine the nature of the service or repair.Conducting routine equipment servicing out in the field.Inspecting and troubleshooting equipment failures.Repairing equipment and replacing faulty parts.Installing and testing new equipment.Providing preventive...

Job Description Install and maintain computer networks and related computing environments including systems software, applications software, hardware, and configurations.Replacing faulty network hardware components when required.Monitoring network performance to determine if adjustments need to be made.Conferring with network users about solving existing...

Responsiblity:Hiring, training, and motivating field representatives.Assigning territories, schedules, and appropriate supplies and equipment to staff members.Traveling to customer sites and evaluating Field Representatives.Generating reports that highlight the strengths and weaknesses of each Field Representative.Helping employees to improve and tracking...

Perform routine on-site overhaul, repair, and service operations on marine instrumentation and control systems.Conduct inspections to ensure compliance with specifications and standards.Maintain and update technical documentation.Provide technical guidance and support to internal and external teams.Repair, install, and commission systems on customers'...

Experienced Steam Turbine Mechanical Field Service Engineer needed for Service and New installation of Industrial Steam Turbines around the Middle East region.In this Field Service Representative (FSR) role, the incumbent will be responsible for performing various facets involving the installation and servicing of steam turbines and other rotating machinery....

Planning, Organizing, and BudgetingDeveloping, implementing, and managing the Operation & Maintenance, and cleaning services for the portfolio to support the Orange Egypt business plan including but not limited to the core environment of transmission room, data rooms, paper, buildings, shops, and warehouses.Preparing annual budgets for a managed portfolio of...

Responsibilities:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting...

Monitor the service operations to ensure that they comply with SOKNA's policy , regulations and standards.Accountable for the quality delivered by the Field Coordinators teamSupervise the Field Coordinators while providing the service on the ground and to be updated with the daily issues.Provide continuous performance evaluations for team members ,...

Responsibilities:Work closely with the CoE Head and security management team to achieve the center business and operational objectives.Oversee service transition process across its lifecycle (valdiation, project management, technical implementation, HOTO,...,decommission), andSupport the collaboration between Security Transition and International Operations...