Service Desk Agents French Speakers

2 weeks ago


Cairo, Egypt Atos Cairo, Egypt Full time
Responsibilities:
  • Testing and analyzing IT system and software performance.
  • Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.
  • Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
  • Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
  • Preparing training manuals and FAQ materials for easy-access end-user guidance.
  • Documenting processes and maintaining service desk records.
  • Making recommendations to optimize IT performance and to prevent future problems.
  • Collaborating with internal departments to ensure that IT needs are met.
  • Keeping informed of advancements in IT.


  • Cairo, Egypt teleperformance Full time

    French customer service agentCompany DescriptionTeleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways globally. Our local and global presence means we champion our communities, our clients, and...

  • CS Agent

    3 weeks ago


    Cairo, Egypt Nok Human Capital Full time

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  • Cairo, Egypt Nok Human Capital Full time

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  • Cairo, Egypt NOK Human Capital Full time

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  • IT Service Desk

    1 month ago


    Cairo, Egypt Givaudan Egypt Full time

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  • Front Desk Agent

    1 month ago


    Cairo, Egypt Marriott Hotels Egypt Full time

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  • Cairo, Egypt Atos Full time

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  • Cairo, Egypt IDS Innovative Digital Solutions Full time

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  • Cairo, Egypt NOK Human Capital Full time

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  • Front Desk Supervisor

    2 weeks ago


    Cairo, Cairo, Egypt Hilton Cairo Zamalek Residences Full time

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  • Front Desk Supervisor

    2 weeks ago


    Cairo, Egypt Hilton Cairo Zamalek Residences Full time

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  • Cairo, Egypt Amazon Full time

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  • Cairo, Egypt Hilton Full time

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  • Agent

    1 month ago


    Cairo, Egypt MetLife egypt Full time

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  • Cairo, Egypt Marriott Hotels Egypt Full time

    Responsibilities:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests...


  • Cairo, Egypt NCR Atleos Full time

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  • Cairo, Egypt Top Business Cairo, Egypt Full time

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