CS Agent

NOK is currently hiring for a wellknown ecommerce company.Handle incoming chats telephone contacts and solve them in a timely manner and efficient mannerWorking Hours are 8 productive Hours 1 Hr Of break (Total 9 Hrs.) with Rotational Shifts and OFFs (During Ramadan the daily required HRS of work will vary which will be communicated later)For Permanent...

NOK HC is hiring Customer Service Representatives for a well know insurance company V. Good English LevelPrevious experience as a CSR for at least 6 monthsNet Salary: (4500 Fixed 1300 KPIS)Social InsuranceMedical After ProbationMetro Subscription after probationBus after 12am to Ramsis & HelwanWorking Hours: 24/7 rotational shifts and days off (8 working...

NOK HC is hiring on behalf of Banque Misr #CallCenterAgents with the below details:Work Location: Down town Dokki Nasr City* 9 hours includes 1 hour break rotational 24/7 for males last shift for females 9.00 PMRequirements:* Excellent English level* Bachelor degree is a must* Outsourced contract.Attractive Packages Annual bonusSocial & Medical...

Lead and develop the Quality management priorities for 3 country sites in alignment with head officeTeam management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processesAct as the regional leader in all matters related to Quality Management including client meetings and business reviewsSet the high bar standard in...

Maintain and optimize customer claim resolution time by involving stakeholders at the supply and demand site.Act as owner of the claim trackers and reports quality and claim dashboard on monthly basis.Register, review and manage customer claims of Eaton products and systems such as Power Distribution, Medium Voltage - Bussmann series, Ulusoy Product Families...

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