Converged Service Desk

Troubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware.Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecycle of the call, from inception through to resolution.Build/rebuild...

DescriptionA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

Responsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions by performing system installations, updates, and maintenance...

Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls.Responsible for service requests from customer and ensure timely and satisfactory resolution of problems; Generates daily and weekly incident reports; Reviews incident history to...

Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing administrative...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing administrative...

·Position requires the ability to act as single point of contact for Financial customers with Incident Management Services·Accountable for continuously receiving and handling high volumes of customer calls·Responsible for service requests from customer and resolution of problems; Generate daily and weekly incident reports; Review...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing administrative...

Responsiblity:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...

Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...

Responsibilty:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...

IT Service Support Intern Serve as the first point of contact for customers seeking technical assistance over the IT Service Desk, the phone or email and Responding in a timely manner.Install and configure software packages as operating systems, business programs, and other office tools that are required.install hardware and peripheral components such as...

Explain and promote the Shop & Ship service to potential customers to ensure a full understanding of the service.Review Mailboxes for new subscribers and log customer information into the system.Follow up on all online subscriptions, check the integrity of the logged customer information, and contact all online customers to ensure they are aware of how to...

Our client is on the lookout for an experienced Founding Backend Engineer (Go) to join our team and help us unlock the potential of our data investments. We are looking for someone to create highly performant and robust APIs in Go, design and launch new features from inception to launch, design and deploy scalable and distributed microservices, and integrate...

Responsibilities:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests...

Provide first-line technical support and issue resolution to end-users via phone, email, or chatRecord all customer inquiries and incidents in the ticketing systemTroubleshoot hardware and software issues and escalate complex problems to appropriate teamsMonitor and manage the resolution process for all open ticketsCollaborate with other support teams and...

Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified).• Role purpose is to provide technical service desk support to premium service customers with complex solutions and complex SLA requirements in a 24/7 shift based...

Responsibilities:Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing...