Senior Service Desk
1 month ago
Our client is on the lookout for an experienced Founding Backend Engineer (Go) to join our team and help us unlock the potential of our data investments. We are looking for someone to create highly performant and robust APIs in Go, design and launch new features from inception to launch, design and deploy scalable and distributed microservices, and integrate with various types of databases and 3rd party services.
This is a full-time, W2 role with visa sponsorship opportunities for exceptional candidates. We provide competitive equity packages and a flexible remote work policy.
The ideal candidate for this position will have at least two years of professional experience writing Go, three years of experience designing and building highly available and scalable backend applications, and experience building products from scratch. They must also have experience deploying products to one of the major cloud providers and familiarity with OLTP/OLAP databases, Kafka, Docker, Kubernetes, and Terraform/Pulumi.
We are working on a platform to help teams unlock their data investments in order to power real-time, personalized user experiences. We have raised a large seed round from top VC s and have years of runway. Our team has gained traction with well-known companies and is looking to hire founding engineers. Join us and help build the future of our platform.
Requirements2+ years professional experience writing Go
3+ years experience designing and building highly available and scalable backend applications
Experience building products from scratch
Experience deploying products to one of the major cloud providers
Experience with most or all of the following: OLTP/OLAP databases, Kafka, Docker, Kubernetes, Terraform/Pulumi
-
IT Service Desk
1 month ago
Cairo, Egypt Givaudan Egypt Full timeTroubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware.Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecycle of the call, from inception through to resolution.Build/rebuild...
-
Converged Service Desk
1 month ago
Cairo, Egypt Orange Business Services Egypt Full timeResponsiblity:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions by performing system installations, updates, and maintenance...
-
Desk Manager
9 hours ago
Cairo, Egypt Hilton Full timeDefining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and equipment.Managing budgets,...
-
Front Desk Administrator
9 hours ago
Cairo, Egypt LBH Egypt Cairo, Egypt Full timeResponsibilities:Defining and implementing front desk objectives and procedures.Hiring and training staff and managing the shift schedules.Tending to guests' complaints and questions and providing exceptional customer service.Ensuring that the front desk and reception area is kept clean and organized.Maintaining front desk office supplies and...
-
Front Desk Supervisor
3 weeks ago
Cairo, Cairo, Egypt Hilton Cairo Zamalek Residences Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Supervisor
3 weeks ago
Cairo, Egypt Hilton Cairo Zamalek Residences Full timeDescriptionA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
-
Service Desk Agents French Speakers
3 weeks ago
Cairo, Egypt Atos Cairo, Egypt Full timeResponsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions by performing system installations, updates, and maintenance...
-
Senior Deal Desk Manager CPQ Admin Deal Support
2 weeks ago
Cairo, Egypt Deel Full timeeel أوروبا والشرق الأوسط وإفريقيا عمل عن بُعدعرض المزيد من الخياراتحفظحفظ وظيفة Senior Deal Desk Manager, CPQ Admin & Deal Support في DeelالتقدمSenior Deal Desk Manager, CPQ Admin & Deal SupportDeel · أوروبا والشرق الأوسط وإفريقيا · تمت...
-
IT Help Desk Engineer
1 month ago
Cairo, Egypt SSC Egypt Full timeResponding to customer inquiries and providing technical support via phone, email or chatTroubleshooting hardware and software issuesDiagnosing and resolving network issuesDocumenting all issues and resolutions in our ticketing systemEscalating issues as necessary to senior-level techniciansCollaborating with team members to identify trends and implement...
-
Help Desk Representative
1 month ago
Cairo, Egypt NCR Atleos Full timeActing as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls.Responsible for service requests from customer and ensure timely and satisfactory resolution of problems; Generates daily and weekly incident reports; Reviews incident history to...
-
Front Desk Agent
1 month ago
Cairo, Egypt Marriott Hotels Egypt Full timeResponsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and...
-
Contract SMA Service Manager
4 weeks ago
Cairo, Egypt SSC Egypt Full timeDelegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing administrative...
-
Service Manager
1 week ago
Cairo, Egypt Antal International Egypt Full timeDelegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing administrative...
-
Customer Service Officer
1 month ago
Cairo, Egypt MAJID AL FUTTAIM Egypt Full timeMaintain a thorough knowledge of the assigned Mall amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of...
-
Help Desk Specialist
1 month ago
Cairo, Egypt NCR Atleos Full time·Position requires the ability to act as single point of contact for Financial customers with Incident Management Services·Accountable for continuously receiving and handling high volumes of customer calls·Responsible for service requests from customer and resolution of problems; Generate daily and weekly incident reports; Review...
-
Consultora ITIL Service Manager
1 month ago
Cairo, Egypt DXC technology Full timeDelegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing administrative...
-
Senior Deal Desk Manager CPQ Admin Deal Support
2 weeks ago
Cairo, Egypt Deel Cairo, Egypt Full timeResponsibilities:Managing and supporting a team of help desk technicians.Mentoring your team, providing training, and conducting performance evaluations.Monitoring team performance and developing feedback reports for management.Communicating with clients and providing in-person and phone support, if required.Troubleshooting and resolving technical...
-
Guest Service Expert
1 month ago
Cairo, Egypt Marriott Hotels Egypt Full timeResponsiblity:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...
-
Guest Services Representative
1 month ago
Cairo, Egypt MGM Resorts Egypt Full timeResponsibilty:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...
-
Guest Service Agent Receptionist
4 weeks ago
Cairo, Egypt Hilton Full timeGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters...