Customer Support Executive

Communicate with clients through various channels (Live chat, Email, Ticket form, FacebookMessages, Twitter & Instagram) and provide product and service information by resolving product and service problems.Generate sales leads that develop into new customersImprove customer service experience and help create engaged customersTake ownership of customers...

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended)2- Minimum 1-2 years of experience in either:A- Implementation (Installation, Training and Support) of business software applications, ORB- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager)3- Good...

Managing and executing customer bookings against space and equipment availability.Managing and executing documentation process.Managing and executing invoicing and BL Delivery.Completing required periodical reports.Cooperating with Sales counterpart for maximum customer retention and satisfaction.Meeting designated customer SLAs.Proactively helping customers...

Managing and executing customer bookings against space and equipment availability.Managing and executing documentation process.Managing and executing invoicing and BL Delivery.Completing required periodical reports.Cooperating with Sales counterpart for maximum customer retention and satisfaction.Meeting designated customer SLAs.Proactively helping customers...

Respond to customer inquiries and provide support via phone, email, and chat.Troubleshoot and resolve technical issues related to our e-learning platform.Assist customers with onboarding, registration, and payment processes.Provide product information and guide customers through course selection.Collaborate with other teams to continuously improve our...

Responsibilities:Managing the customer support department's day-to-day functions.Responding to escalated customer support issues.Implementing customer support processes to enhance customer satisfaction.Formulating and revising customer support policies and promote their implementation.Informing the team of all new information related to products, procedures,...

Responsibilities:Managing the customer support department’s day-to-day functions.Responding to escalated customer support issues.Implementing customer support processes to enhance customer satisfaction.Formulating and revising customer support policies and promote their implementation.Informing the team of all new information related to products,...

Interact with customers to provide information in response to inquiries about products, services, and to handle and resolve complaints. As well as maintaining the work flow of the services. "Make sure that whatever the client orders are delivered, on time, with top quality and meeting expectations." Basic Salary is paid in LE and quarterly bonus is paid in...

Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed

CCE/ Fresher/ BPO/ Call Center/ Day & Night Shifts/ Inbound ProcessSkills: CCE, Customer care executive, CSA, Customer care, CCR, CSE, BPO, CCA, Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical SupportResponsibil ities and Duties: - Customer...

Customer Support representative and Sales support:Req ID#: Location: Cairo, EGCategory: Sales/MarketingRequired LanguageFrenchEmployment TypeFull timeContract TypePermanentDescriptionJob Segment:Sales Support, Sales Rep, Customer Service Representative, Sales, Customer Service

This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.Roles And Responsibilities Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executivesLiaise between field executives/sellers and various...

Support Responsibilities:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of...

Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...

About UsAlfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry.Customer Support Engineer for selling Alfa Laval transactional products and services within...

Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

Duties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Job Summary:Customer Support Agent is responsible for clients I after sales technical support.He is responsible to ensure the proper functioning of all vehicles' tracking systems by keeping continuous contact with the customers. Responsibilities:Checking and ensuring the units proper functionality on daily basis.Reporting to the customers if any faulty unit...

Job Summary:Customer Support Agent is responsible for clients I after sales technical support.He is responsible to ensure the proper functioning of all vehicles’ tracking systems by keeping continuous contact with the customers. Responsibilities:Checking and ensuring the units proper functionality on daily basis.Reporting to the customers if any faulty...