Customer Support Lead

Interact with customers to provide information in response to inquiries about products, services, and to handle and resolve complaints. As well as maintaining the work flow of the services. "Make sure that whatever the client orders are delivered, on time, with top quality and meeting expectations." Basic Salary is paid in LE and quarterly bonus is paid in...

About UsAlfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry.Customer Support Engineer for selling Alfa Laval transactional products and services within...

Manage and lead a team of customer service representativesSet and maintain high standards for quality customer supportReview and report on team performanceHandle escalated customer inquiries and complaintsCollaborate with other departments to resolve customer issuesDevelop and implement customer service strategies and processesTrain new hires and provide...

Are you passioned about water utility and do you enjoy supporting customers solving technical matters? Are you eager to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition? Join us as Lead CSSC Front Line Representative for our Water Utility division. Grundfos Contribute to a...

Are you passioned about water utility and do you enjoy supporting customers solving technical matters? Are you eager to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition? Join us as Lead CSSC Front Line Representative for our Water Utility division. Grundfos Contribute to a...

Communicate with clients through various channels (Live chat, Email, Ticket form, FacebookMessages, Twitter & Instagram) and provide product and service information by resolving product and service problems.Generate sales leads that develop into new customersImprove customer service experience and help create engaged customersTake ownership of customers...

Customer Support representative and Sales support:Req ID#: Location: Cairo, EGCategory: Sales/MarketingRequired LanguageFrenchEmployment TypeFull timeContract TypePermanentDescriptionJob Segment:Sales Support, Sales Rep, Customer Service Representative, Sales, Customer Service

Job Summary:Customer Support Agent is responsible for clients I after sales technical support.He is responsible to ensure the proper functioning of all vehicles' tracking systems by keeping continuous contact with the customers. Responsibilities:Checking and ensuring the units proper functionality on daily basis.Reporting to the customers if any faulty unit...

Responsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company's servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates & undergraduates...

" Proficient in English as well as two additional languages, such as German, French, Dutch, polish, Italian OR Portuguese Handles client concerns; inbound and outbound voice, email, chat and social media Assist customers with their inquiries, request or orders by properly, completely and accurately entering data in the support tools and or client Delivers...

" Proficient in English as well as two additional languages, such as German, French, Dutch, polish, Italian OR Portuguese Handles client concerns; inbound and outbound voice, email, chat and social media Assist customers with their inquiries, request or orders by properly, completely and accurately entering data in the support tools and or client Delivers...

" Proficient in English as well as two additional languages, such as German, French, Dutch, polish, Italian OR Portuguese Handles client concerns; inbound and outbound voice, email, chat and social media Assist customers with their inquiries, request or orders by properly, completely and accurately entering data in the support tools and or client Delivers...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Job DescriptionWe are looking for Excellent up to Fluent English graduates for Multi Skill account to Deal directly with customers, Respond promptly to customer inquiries, Handle and resolve customer complaints.Job RequirementsExcellent up to Fluent English graduatesGraduates ((ONLY)) Females / MalesMen : Military status (must have the document)Excellent...

Job Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...

Job Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...

Job Title:Customer Service/Technical Support Advisor - German - Alexandria - 2024Job DescriptionDue to our incredible growth, we're looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands.As a Customer Service Advisor within our friendly...

Lead and manage a team of Team Leaders, providing guidance, support, and mentorship to ensure optimal performance and professional development.Develop and implement strategies to achieve KPIs, such as customer satisfaction, response time, first contact resolution, and other relevant metrics.Collaborate with cross-functional teams, including Operations,...

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...

Are you passioned about water utility and do you enjoy supporting customers solving technical matters? Are you eager to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition? Join us as Senior CSSC Front Line Representative for our water utility division. Grundfos Contribute to a...