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Customer Support Representative Complaint Account-English
2 weeks ago
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- English level B2
- Max Age 34
- Males and females
- Grads only
- Must have military service Certificate
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English Customer Service
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Cairo, Cairo, Egypt Sitel Full timeCustomer Support representative and Sales support:Req ID#: Location: Cairo, EGCategory: Sales/MarketingRequired LanguageFrenchEmployment TypeFull timeContract TypePermanentDescriptionJob Segment:Sales Support, Sales Rep, Customer Service Representative, Sales, Customer Service
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Customer Support Advisor
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Cairo, Cairo, Egypt Etisalat Misr Full timeJob DescriptionWe are looking for Excellent up to Fluent English graduates for Multi Skill account to Deal directly with customers, Respond promptly to customer inquiries, Handle and resolve customer complaints.Job RequirementsExcellent up to Fluent English graduatesGraduates ((ONLY)) Females / MalesMen : Military status (must have the document)Excellent...
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Cairo, Cairo, Egypt Techmahindra Full time" Proficient in English as well as two additional languages, such as German, French, Dutch, polish, Italian OR Portuguese Handles client concerns; inbound and outbound voice, email, chat and social media Assist customers with their inquiries, request or orders by properly, completely and accurately entering data in the support tools and or client Delivers...
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Cairo, Cairo, Egypt Grundfos Full timeAre you passioned about water utility and do you enjoy supporting customers solving technical matters? Are you eager to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition? Join us as Lead CSSC Front Line Representative for our Water Utility division. Grundfos Contribute to a...
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Cairo, Cairo, Egypt Grundfos Full timeAre you passioned about water utility and do you enjoy supporting customers solving technical matters? Are you eager to join a company that is innovating with solutions directly impacting global climate efforts and enabling a sustainable transition? Join us as Lead CSSC Front Line Representative for our Water Utility division. Grundfos Contribute to a...
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