Customer Experience Executive

2 weeks ago


Cairo, Cairo, Egypt Transmar egypt Full time
  • Managing and executing customer bookings against space and equipment availability.
  • Managing and executing documentation process.
  • Managing and executing invoicing and BL Delivery.
  • Completing required periodical reports.
  • Cooperating with Sales counterpart for maximum customer retention and satisfaction.
  • Meeting designated customer SLAs.
  • Proactively helping customers with their shipment process.
  • Following up on the forecasted shipping volumes of the customers.
  • Managing existing accounts.

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