Desktop Support Technician L1 EG

4 weeks ago


Cairo, Egypt Excis Compliance ltd Full time
  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client s location or connecting via remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training on computer operation and management.
  • Completing job reports and ordering supplies.


Requirements
  • Proven work experience as Desktop Support Engineer or Support Technician.
Advanced knowledge of computer hardware systems chipsets memory modules and peripherals.
Knowledge of popular operating systems software applications and remote connection systems.
Good written and verbal communication skills.

Location: Cairo Festival City Business Park Cairo Egypt

Salary: EGP 20000 gross per month

Customer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Vendor Management Information Technology Macintosh Deployment Windows Server Ticketing Systems Switches VPN LAN

  • Cairo, Cairo, Egypt Excis Compliance ltd Full time

    Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...


  • Cairo, Cairo, Egypt Concentrix Full time

    Job Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

  • IT Field Technician

    3 months ago


    Cairo, Egypt Talabat Full time

    IT Field Technician Installation of PC hardware and all network componentsServing as the first point of contact for IT support within the organizationInstalling, configuring and maintaining hardware components of computer and network systemsDiagnosing and troubleshooting hardware issuesRepairing and replacing damaged computer and network componentsSupporting...

  • HVAC Technician

    2 weeks ago


    Cairo, Cairo, Egypt Hilton Full time

    A HVAC Technician serving is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenanceWhat will I be doing?As a HVAC Technician serving, you are responsible for performing the following tasks to the highest standards: Reports to the A/C...

  • HVAC Technician

    4 weeks ago


    Cairo, Cairo, Egypt Hilton Full time

    A HVAC Technician serving is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenanceWhat will I be doing?As a HVAC Technician serving, you are responsible for performing the following tasks to the highest standards: Reports to the A/C...


  • Cairo, Cairo, Egypt Softec Technologies Full time

    Job DescriptionResponsibilitiesAssist clients using company help desk software like Zendesk and other remote access desktop programsCommunicate with staff or clients to guide them through processes in person or via phone to troubleshoot and set up systemsAssist in implementing new applicationsEnsure timely responses to support requestsWork diligently on...


  • Cairo, Egypt Softec Technologies Full time

    Job DescriptionResponsibilitiesAssist clients through company help desk software, such as Zendesk in addition to other remote access desktop programsTalk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issuesSupport the roll-out of new applicationsRespond within agreed time limits to...

  • Support Engineer

    3 months ago


    Cairo, Egypt orange egypt Full time

    Responsiblity:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...

  • Support Engineer

    2 months ago


    Cairo, Egypt Client of Envision Employment Solutions Full time

    r Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance...


  • Cairo, Egypt SSC Egypt Mea Full time

    Responsibilities• Responding to customer inquiries and providing technical support via phone, email or chat• Troubleshooting hardware and software issues• Diagnosing and resolving network issues• Documenting all issues and resolutions in our ticketing system• Escalating issues as necessary to senior-level technicians•...

  • Service Manager

    4 weeks ago


    Cairo, Egypt Talent Pal Full time

    **This role oversees project services, manages installations, leads a team, and addresses client issues. **Responsible for directing tasks, monitoring projects, managing contracts, and providing technical support. The role involves preparing reports, assessing training needs, and ensuring data security.** - Oversee the execution of installation and service...


  • Cairo, Cairo, Egypt Envision Employment Solutions Full time

    Purely Automotive Recruitment proudly offers an excellent opportunity for a Light Commercial Vehicle Technician to join our client and their team based in Truro, Cornwall. Hours of work for this Light Commercial Vehicle Technician position are: Monday to Friday 7.00am 3.30pm, with alternate weeks 10.30am - 7.00pm & Saturdays on a rota: 8.00am 1.00pm....


  • Cairo, Egypt Envision Employment Solutions Full time

    Purely Automotive Recruitment proudly offers an excellent opportunity for a Light Commercial Vehicle Technician to join our client and their team based in Truro, Cornwall. Hours of work for this Light Commercial Vehicle Technician position are: Monday to Friday 7.00am 3.30pm, with alternate weeks 10.30am - 7.00pm & Saturdays on a rota: 8.00am ...

  • Technical Support

    2 weeks ago


    Cairo, Cairo, Egypt IBM WTC Egypt Full time

    Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...

  • Technical Support

    4 weeks ago


    Cairo, Egypt IBM WTC Egypt Full time

    Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...


  • Cairo, Egypt IBM WTC Egypt Full time

    Provide assistance to all members in the use of our computer network,workstations, and equipment.● Assist with the communications and informationhardware and software, with primary responsibility for clients devicessystems, and their efficient integration.● Provide helpdesk support, via phone, computer, and through our ticketingsystem, for most issues...


  • Cairo, Egypt SSC Egypt Mea Full time

    Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...


  • Cairo, Egypt IBM Egypt Full time

    - Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration.- Provide helpdesk support, via phone, computer, and through our ticketing system, for most issues related to desktop software, hardware and peripherals.- Provide 24-hour support for hardware and...


  • Cairo, Cairo, Egypt Sitel Full time

    Customer Support representative and Sales support:Req ID#: Location: Cairo, EGCategory: Sales/MarketingRequired LanguageFrenchEmployment TypeFull timeContract TypePermanentDescriptionJob Segment:Sales Support, Sales Rep, Customer Service Representative, Sales, Customer Service