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Desktop Support Technician L1 EG
4 weeks ago
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client s location or connecting via remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
Requirements
- Proven work experience as Desktop Support Engineer or Support Technician.
Knowledge of popular operating systems software applications and remote connection systems.
Good written and verbal communication skills.
Location: Cairo Festival City Business Park Cairo Egypt
Salary: EGP 20000 gross per month
Customer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Vendor Management Information Technology Macintosh Deployment Windows Server Ticketing Systems Switches VPN LAN
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