Support Engineer

Interacts with the project team to gain an understanding of the business environment, technical context, and conformance criteria.Understands and uses appropriate automated testing processes and tools.Stays current on established tools, techniques, and technologies.Supports knowledge management and collaboration through participation in testing discussions,...

Job Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...

Responsibilities:Providing software application support under the supervision of the Senior Engineer.Performing analyses on software application functionality and suggesting improvements.Ensuring effective front-end and back-end functionality of applications.Consulting with the software development team, internal users, and clients to improve application...

Job DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers' trust in...

 Collect documentation regarding the offer/order and records in order to prepare the techno-commercial quotation Provide information to the risk review process in accordance engineering proposals that meet customer's technicalrequirements Contribute to the development of new market opportunities supporting other managers/ sales in completing...

• Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems.• Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinementv• Maintain and monitor deployment, orchestration, of the servers, docker containers, databases,...

 Collect documentation regarding the offer/order and records in order to prepare the techno-commercial quotation Provide information to the risk review process in accordance engineering proposals that meet customer's technicalrequirements Contribute to the development of new market opportunities supporting other managers/ sales in completing...

We are looking for technical support engineer for our team with following specifications:Job responsibility You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. Research, diagnose, troubleshoot, and resolve customer issues in an...

As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers’ trust in...

Job Description:Responsible for overseeing projects' Installation and POC with our partners.Ensuring proper verification and performance implementation for existing and new projects.Conducting training sessions for partners/clients on newly installed hardware products.Validating system functionality by executing an operational checklist to ensure proper...

Job Description:Responsible for following projects Installation and POC with our partners.Ensures the regular & proper verification performance implementation for already exist and new projects.Conduct training sessions for partners/clients on newly installed hardware products.Validates system functionality by executing the operational checklist in order to...

Technical Support EngineerJoin us as a Technical Support Engineer on our Product Services team in Egypt to do the best work of your career and make a profound social impact.What you'll achieveAs a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT...

About UsAlfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry.Customer Support Engineer for selling Alfa Laval transactional products and services within...

Job DescriptionEnd User Support Services for IT Business Environment including Users computing environment OS and Application , Networking troubleshooting and supportBackend Support and administration including Active Directory - file Server - backup , Anti-virus.Firewall and Routing services monitoring Job Requirements1 to 2 Years of Experience in Support...

About the role:Provide technical point of contact for customers' incidents.Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.Ø Document all...

**Senior Technical Support Engineer** **Location: Cairo Egypt** **The Elevator Pitch: Why will you enjoy this new opportunity?** VMware is the global leader in virtualization and cloud infrastructure solutions that enables businesses to thrive in the Cloud Era. Our Global Support organization brings together an extraordinary and diverse group of people...

Responsiblity;Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...

Great opportunity for a Structural/Bridge Engineer looking for a company with growth!Responsibilities:Lead design/prepare plans, estimates and specifications for bridgesPerform structural analysis/design with a focus on Illinois Highway and Tollway structuresReview shop drawingsMentor/train junior staffBuild/maintain client relationshipsInspect bridges and...