National business Navigator

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**ROLE PURPOSE**:
Work together with the Store Management team members in an inspiring, supportive and challenging way in order to steer the Store towards growth, optimal performance and sustained long-term profitability, in line with IKEA & Al-Futtaim objectives and values.

**KEY ROLE SPECIFIC ACCOUNTABILITIES**:
**CASH OFFICE OPERATIONS**
- Oversee and control the cash office functions and ensure daily/ weekly and monthly routines are followed.
- Perform necessary Audit measures to ensure that daily reconciliation of collections are true and fair in all aspects.
- Audit the cash in the Business Navigation department.
- Accountable for Cash Office transactions including the following:

- Daily reconciliation of store takings & reporting.
- Forex reconciliation and monitoring of exchange rates.
- Cheques collection and control.
- Tally of safe fund daily.
- Credit Card reconciliation.
- Gift Vouchers redemption and reconciliation.
- Banking of the various tender types store petty cash.

**PROCESS AND COMPLIANCE**
- Follow up on previous audit reports & check implementation of audit recommendations (including
- documentation).
- Support the Regional Office in creating, amending SOPs to improve the operational efficiencies, without compromising on the operational standards.
- Maintain store SOP library (digital and physical) for store team access as necessary.
- Ensure total compliance of IKEA and Al-Futtaim policies as applicable for operations & financial aspects.

**RECOVERY**
- Manage and control all IT types and ensure audit compliance on stock movement.
- Achieve recovery index goals while minimizing recovery stocks.
- Analyze increase in inventory stock movement and discuss with store management ways to optimize.

**FINANCIAL & OPERATIONS**
- Manage and share the following with store team:

- Store sales tree: daily, weekly, monthly & yearly.
- Budgeting and forecasting : mid-month flash, monthly, quarterly, yearly, and 5/10 year.
- Store Business yearly business plan.
- CAPEX plan and execution.
- Manpower budgeting.
- Analyze & discuss store P&L performance on monthly basis with store team and follow up on discussed action plan.
- Understand and help the Store Manager to control expenses in the P&L for the Store and identify areas of opportunities and highlight out of line situations.
- Ensure that all administration routines are followed across the Store and show a proactive approach in suggesting checks and corrections in the store operational processes.
- Work with department head to in vendor/supplier selection process to ensure best possible service at lower cost.
- Accountable for preparation ROI for all activities and investment in coordination with store team.

**PEOPLE MANAGEMENT & DEVELOPMENT**
- Develop cash office co-workers to maximize efficiency and future development.
- Active involvement in Store Manpower planning with aim to maximize productivity.
- Active involvement in staff planning process for store to ensure coverage to maximize manpower productivity.
- Lead staff planning process in store to maximize utilization of co-workers ( right number, right time, right

place).
- Lead and train the team to be able to carry out all cash office and admin/audit functions.
- Ensure training plans and development plans are in place for Recovery & Cash Office teams, with the support of L&D.

**PERSON SPECIFIC**:
**Education**:

- A University Degree in Business Administration/Finance/Commerce

**Minimum Experience and Knowledge**:

- Minimum of 5 years finance & accounting experience preferably in retail industry.
- Experience in Audit & managing teams/departments.
- Advanced user of MS Office apps, especially Excel.
- Must have strong analytical and tactical planning abilities
- Must have a highly developed understanding of retail operations
- Must have an interest in home furnishings

**Job-Specific/Technical Skills required to complete the tasks**:

- Budgeting and forecasting knowledge and skills.
- Cost management.
- Business & financial analysis.
- Very Good Command of English language.
- Very Good C