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**About Yajny**:
Users can browse different stores from different industries on Yajny and get up to 34% cashback while shopping on 450 stores that have partnered up with Yajny.
After the stores confirm the transactions, Yajny allows users to withdraw their cashback through different channels such as bank transfers, digital wallets, telecommunication operators, or financial retail outlets.
As an **Operations Manager**, your primary mission will be to contribute to the company's operational excellence through strategic project management, performance monitoring, and process building. You will be part of the Strategy & Operations team (working with a Business Analyst) and will report to the CEO
**Project management.** You will lead and coordinate strategic projects with multiple stakeholders, internal departments, or external partners to ensure smooth and efficient delivery. Such projects will include - but the list is not exhaustive - the rollout of new business lines and features, the launch of new countries, and transverse projects to improve the company’s operational and financial performance. You are expected to be a driving force in defining which strategic projects need to be launched.
**Performance monitoring**. You will work together with the Data team to ensure proper reporting and the implementation of the KPIs across the company. You will analyze data from our users and partners to understand where the company can perform better and which projects could be launched. To build relevant recommendations, you will also analyze strategic insights from all relevant sources: our product, the market, the competitive landscape, etc.
**Process building**. To ensure smooth delivery and efficient execution within the company, you will work hand in hand with all our teams (Sales, Customer Service, Account Management, Finance, etc.) to ensure we have the best tools and processes to be efficient and scalable in our operations. You will do that to help the whole organisation improve its performance indicators, save time, and reduce risks. You will contribute to training teams and driving change smoothly and efficiently.
**Main Requirements**:
- 4+ years of proven work experience as Operations Manager or similar role.
- Experience in ecommerce or B2C Apps/Websites
- Knowledge of organizational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Leadership ability.
