Voice Digital Coach

**About the role**: **Voice Digital Coach responsibilities** - Analyse reported issues to identify its nature (portal, process or service connectivity) and re-direct to the appropriate entity. - Troubleshoot reported issues on different tools (Hookah, Gini, LOIS, CIS, Webadmin, BTD Tools). - Support customers on portal usage by carrying out quick demos where...

**About the role**: **Purpose**: Digital Coach acts as a Digital Solution Champion being able to guide and assist customer usage as well as to educate on new features, and best practices. **Roles and Responsibilities**: 1.Supports and coaches customers in their use of digital technologies, 2.Assists with digital operations and digital changes, 3.Provides...

**About the role**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...

**Role Purpose**: TProvide Technical Coaching and mentoring with all team members of incident management team to excel operation KPI and Identifies adverse performance trends, patterns and areas where improvement can be achieved. **Key Accountabilities and Decision Ownership**: - Develop and maintain technical learning paths for the incident management...

**Role purpose**: This role is part of the centralised IT team in Vodafone Shared Services. The Data NW & Voice Sr. Team lead owns, supports and manages VSS Network & Voice connectivity domains for the entire VOIS EG organisation, The role is responsible to ensure scalability, sustainability, consistency in VOIS wide Network and compliancy to Vodafone Group...

**Digital Marketing Specialist for an Egyptian customer** **Title**:Digital** **Marketing Specialist** **Industry: Fintech** **Position Type: Full Time** **Location: Sheikh Zayed** **About the job**: We are looking for a Digital Marketing Specialist who will be responsible for conducting market research, developing and implementing marketing plans,...

Overview: The Agile Team Coach will serve as a key member of our client's Center for Transformation team. They will collaborate closely with the CIO Staff and the IT Operations team on driving adoption of agile practices at scale. An experienced agile practitioner, they will work with IT and business partners to train and coach teams who are operating...

**Role Purpose**: - Monitor and analyse consumer sentiment on social media and translate that into actionable insights to ExCo members. - Always up to date with global digital trends and digital performance tools to keep the analytics capability in VF EG competitive locally and among VF OPCOs - Manage the Digital Analytics team and the extended teams among...

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer **Job Purpose** Acts as the link between the business and any new...

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst...