Manager, Corporate Dn

About the job Manager, Corporate DN & security operations & Support

**Purpose of the job**

Managing the operations of all devices including Firewalls Cisco and Juniper, Cisco Multilayer switches, Cisco routers, AAA, WIFI, wireless LAN controller,F5 Load Balancers LTM & ASM, RSA, APM remote access, Proxy, Domain Controller, E-mail, others.

.**Duties and responsibilities**

**Functional Management**
- Forecast, plan and manage corporate network and security OPEX and CAPEX budgets for Orange and fixed (formerly LDN networks).
- Establish, negotiate and monitor the contractual and operational contracts/agreements with all relevant vendors ( such as Cisco, Juniper, F5,, ) and service providers including negotiating terms and conditions, prices, SLAs, penalties, escalations, contacts, processes..etc and ensure proper vendors operations according to the agreements.
- Handle vendor selection activities whenever needed including stating requirements, handling RFPs/RFQs, negotiations with the vendors, preparing the needed resources till the final selection and the proper operations.
- Participate as a major stakeholder in the selection of new products and technologies with all vendors.
- Manage business and operational risks in case of major incidents to ensure meeting the company objectives.
- Ensure putting proper business continuity, disaster recovery and contingency plans and ensure the proper implementation whenever required.
- Develop a broad and comprehensive understanding of the different technologies, systems, theories, industry, the relevant commercial environment and practices in all the relevant domains and keeping abreast with the new developments and accordingly make the necessary changes to the existing practices and policies.
- Able to achieve network, business and commercial objectives based on the analysis, evaluation and complex decision making from multiple sources in complex situations that require large experience and this applies to the launch of new services, network changes/upgrades.. and to the complex issues faced in the live operations
- Follow up and enforce network security policies in his domain in order to protect all equipment under control + all Orange network and IT services/servers as well
- Initiate the process, follow up end to end to ensure timely renewals for all contracts, licenses, under responsibility to secure the business and operations
- Coordinating with other teams in and out of Technology department to ensure proper work flow and timely implementation of major projects in line with the business plans and objectives.
- Keeping up to date with the state of the art technologies for all Corporate network and security technologies.
- Participating in all IT projects and interface with different functions across Orange to meet the project time plan and to achieve the project target and business plans/deadlines.
- Responsible for the gathering and analysis of quantitative and qualitative information in complicated or new problems from all available resources to ensure meeting the teams objectives and KPIs including network availability, time to market for new services/projects and recovery time in case of incidents
- Engaging in complex issues that involve multiple teams and require excellent communication and negotiation skills with colleagues in other teams/departments, management of all levels, vendors and other external entities.
- Managing large operational projects or series of activities to ensure timely implementation, proper and timely allocation of the needed resources, resolving conflicts/issues and getting all needed technical information to meet the business objectives and deadlines
- Ensuring a proper methodology during the diagnosis of problems, taking appropriate actions and handling the business priorities based on comparing all alternatives solution in order to take the suitable decision.
- Responsible for the establishment and documentation of internal team processes and OLAs/SLAs
- Leading the team to ensure that all projects, activities and tasks are in progress according to the committed deadlines.
- Updating teams know how with new products, technologies and management systems.
- Replacement of end of sale/support equipment in the Corporate network which included many challenging steps to ensure mínimal impact on live environment.
- Ensuring regular and proper reporting of network performance, service availability and team activities to our director.

**People Management**
- Interview and select direct reports and validate hiring decisions for the team.
- Provide coaching and request needed training for direct reports ensuring continuous individual development.
- Ensure a healthy working environment for the department employees through focusing on team building and motivation initiatives.
- Conduct regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further dev