Archer - Analyst, Customer Services

**Senior Analyst, Customer/Technical Training - Archer** **Principal Responsibilities** - Responsible for the development and/or editing of technical training for Archer customers, partners, and employees. - Creates training content in various modalities, including classroom training, live virtual training and On-Demand Learning. - Focused on developing...

**Archer - Account Manager 4, Inside Sales** The Archer Account Manager is responsible for maximizing customer retention rates and growing the Archer business within a territory of existing accounts by ensuring that Archer continues to deliver value to each customer, and to find opportunities for growth and additional value creation in those...

**Archer - Account Executive 2, Direct Sales** The Archer Account Manager is responsible for maximizing customer retention rates and growing the Archer business within a territory of existing accounts by ensuring that Archer continues to deliver value to each customer, and to find opportunities for growth and additional value creation in those...

**Archer - HR, People & Culture Analyst** This is not your typical HR/BI Analyst position or your typical growing, global tech company. Only those who consider themselves "utility players" need apply. You must be able to effectively support HR, People & Culture leadership team strategically, collaborate with peers and cross-functional teams globally and...

**Archer - Advisor, IT Service Operations** **Principal Responsibilities**: - Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions - Help improve end user's productivity by completing triage, offering advice, teaching and developing solutions to common challenges with office products and capabilities -...

**Archer Technical Support Engineer 2 Model Office** Provides remote technical support expertise in a complex information infrastructure environment, Ability to convey sophisticated ongoing technical system support is critical to RSA customers, the Sales team and Model Office staff. **Principal Accountabilities**: - Applies technical support expertise to...

**Archer - Software Engineer 2** **Principal Duties and Responsibilities**: - Provide technical expertise in software development tools, techniques, and best practices - Work independently to drive issue remediation for critical customer escalations - Work across functional and geographically distributed teams seamlessly - Assess, diagnose, prioritize, and...

**Archer - Software Engineer 2** You will have an opportunity to support Archer’s ongoing large scale AWS cloud initiatives. This will involve you working closely with skilled Development and Operations teams, using your experience to ensure that all needs are met as part of code and infrastructure deployment. **Responsibilities** - Support our cloud...

**Archer - Senior Advisor, IT Service Operations** **Principal Responsibilities**: - Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions - Help improve end user's productivity by completing triage, offering advice, teaching and developing solutions to common challenges with office products and...

**Archer - Senior Advisor, Business Operations** Our Business Operations team within the Archer business unit develops solutions to current and future challenges. We support functions ranging from sales, services, marketing, product and engineering and more. We define scope and objectives based on a thorough understanding of end users, business needs and...