Aftersales Service Engineer
1 week ago
**_Responsibilities_**
- Increase profit of AFS (Aftersales service) department (Promote Service package, No FOC Spare part, Consumable selling, Consultant, Trip preparation)
- Provide Monthly report activities, Technical Reports, Equipment Audit Reports, Thread production report all machines of responsible countries to AFS Manager
- Provide Monthly E-ticket quantity of activity with responsible county (MTBF-MTRR-MTN COST)
- Identify recurrent equipment problems and transfer data to person in charge AFS Level 4 or design Dept.
- Provide Preventive Maintenance Schedule and actual for all Bartec Equipment to responsible countries
**_ Installation and commissioning of all Dextra equipment-Responsible country_**
- Perform a full audit of equipment condition on arrival at site.
- Provide recommendations on the location, positioning of the equipment, working racks, services etc.
- Installation & commissioning of the equipment supplied from our workshops in Thailand and Oversea
- Providing operational training onsite, operation training certificate, all documents relate to commissioning & obtain copies of signed documents to AFS SharePoint (Follow AFS CPM04)
- Provide the list of recommendations on PM, spare parts & consumables stocks to customer
- Provide Monthly E-training to customer which responsible by country
- Perform E-commissioning where we have consultant or customer who already have
**_ Troubleshooting/Preventive Maintenance/ Servicing Missions Audit customer_**
- Trouble Shooting
- once E-ticket created. Perform communicate with customer and provide remote trouble shooting to customer. Once completed provide the list of recommendation spare part
- Provide Technical Service report to customer on problem, cause, repair, and any recommendations on elimination of the problem
- Provide machine audit and operation audit (Customer audit form) to customer and purpose service package
- Perform preventive maintenance L3 100% Of Dextra machines
- Preventive Maintenance Follow up (Corrective Maintenance). Follow up purchasing item and logistics issue to customer and ensure part fitting properly
- Corrective Maintenance: Maintain Machine that own by Dextra as Dextra Standard. (Audit report combine with. Control & Identify reason Free of Charge spare part to rental machine.
- Servicing Mission and Audit customers
- Provide technical Analysis and Customer Audit where necessary trips
- **All Above can be done by Sub-contract**
**_ Ensure that nuclear safety always takes precedence over any other consideration_**
- Adopt and encourage a questioning attitude.
- Communicate transparently to your management any issue you may have experienced, including any human, technical or organizational issue.
- Understand the root cause of potential issues encountered and use those experiences positively so that our company learn lessons from it;
- Challenge unsafe acts, behaviors, and conditions.
- Always solve the problems by the identification and elimination of the root cause rather than blaming individuals.
**_ Collaboration and support world wide_**
- Travel where management requested
- Support remote AFS.
**_ General requirements_**
- Complete additional tasks as directed by management.
-
Service and Aftersales Specialist
2 weeks ago
مصر, Egypt Pure Watercraft Full time**Get To Know Us**: Our ground-up proprietary electric propulsion system can replace millions of unreliable, expensive, and dirty gas marine motors worldwide. The platform also unlocks totally new opportunities for users to interact with their boats, enhancing performance, navigation, efficiency, comfort, safety, maintenance, and security. Our engineering...
-
Aftersales Senior Engineer
2 weeks ago
مصر, Egypt Shift EV Full timeABOUT SHIFT EV: Shift EV is a fast-growing electric vehicle technology company, based in Cairo, Egypt. Our vision is to accelerate the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. You will work with world-class technology veterans from MIT, Intel, and General Motors to build a venture...
-
Requirement Manager
2 weeks ago
مصر, Egypt Luxoft Full time**Project** Description**: Within a project for a major car manufacturer, Luxoft is working on a new generation of vehicle diagnostics, based on service-oriented communication. The project work includes onboard, offboard, tooling and process-related aspects and has to consider all the different requirements out of development, production and aftersales point...
-
Customer Service Representative
1 day ago
مصر, Egypt Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Service Engineer
2 weeks ago
مصر, Egypt ABB Full time**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...
-
Service Engineer
7 days ago
مصر, Egypt Rieckermann Full timeSERVICE ENGINEER We at Rieckermann Egypt are on an exciting journey of growth and are looking for a motivated Service Engineer to join our team and help us achieve our vision to become “your first choice industrial solution provider”. At Rieckermann, our employees are our most precious asset. We embrace the values Quality, Commitment and Trust, which...
-
Service Engineer
5 days ago
مصر, Egypt Giza Systems EG Full time**To order, deliver, invoice & collect the invoices of the unit’s projects.** - Manage the day-to-day activities with the concerned parties (Sales, Operation Manager, PMO, Purchasing, Finance, Vendor, and Customer) to ensure efficient implementation of the company projects on time within the approved specifications and the allocated budget. - Perform...
-
Field Service Engineer
5 days ago
مصر, Egypt Rapiscan Systems Egypt Full time**Overview Field Service/Support Engineer: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...
-
Field Service Engineer
2 weeks ago
مصر, Egypt Rapiscan Systems Egypt Full time**Overview Field Service/Support Engineer: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...
-
Service Engineer
1 day ago
مصر, Egypt Manufacturing Commercial Vehicles (MCV) Full time**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Responsible for following up the repairs and service maintenance of customers’ owned vehicles **Job Duties and Responsibilities**: - Handle the maintenance in the workshop - Adjust the workloads of employees to match their skills and abilities - Handle diagnoses and preliminary diagnoses on vehicles...