Field Service Engineer

4 days ago


مصر, Egypt Rapiscan Systems Egypt Full time

**Overview

Field Service/Support Engineer: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.

This position provides cargo (CVI) equipment field service engineering support to delivered cargo systems in Egypt.

**Responsibilities**:

- Carrying out the repair, maintenance and overhaul as necessary elements of cargo systems (CVI)
- Performing general maintenance, fitting, troubleshooting and fault finding on CVI systems & sub systems.
- Providing oral and written response to requests for 3rdline technical request from site of operations to either site engineers, Rapiscan distributors engineers or customer reps
- Providing defect liability or post acceptance support for CVI mobile or airport cargo equipment.
- Installing static, gantry or portal CVI systems as part of an installation team.
- Completing technical documentation including service reports, engineering change requests & inputting service data to a simple functional database.
- Installations: Play a key role in complex and multifunctional site installations. Assist senior engineers in installation and other related work. Shares best practices.
- Training: Proactively seek training to keep up-to-date with technological developments in own modality/modalities
- Quality: Promptly escalate any quality or integrity issue.
- Travelling: as required.
- Environment, Health & Safety (EHS): Comply with the EHS Policies and applicable laws and regulations. Identify and correct hazards and unsafe conditions.

**Qualifications**:

- Bachelor of engineering degree.
- Qualified to degree level in Electrical and/or Electronics or equivalent.
- Technical analytical & Trouble-shooting skills.
- Very good IT Skills with knowledge of networking. PLC knowledge a very good advantage.
- 3-6 years field service experience.
- Comprehensive knowledge of screening or X-ray is an advantage.
- Ability to work independently with minimum direction.
- High work standards - qualitatively, demonstrates initiative and motivation.
- Strong customer skills
- Full rights to live and work in Egypt
- Very good command of English
- Very good communication skills



  • مصر, Egypt Rapiscan Systems Egypt Full time

    **Overview Field Service/Support Engineer: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...


  • مصر, Egypt Alfa Laval Full time

    Service Operations Department is looking for a Field Service Engineer to be located in Cairo Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets. The position will be responsible for the Preventive maintenance, repair, fault...


  • مصر, Egypt ABB Full time

    **Senior Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • مصر, Egypt GE HEALTHCARE Full time

    **Job Description Summary**: Field Service Engineer will be responsible for developing and maintaining strong interpersonal relationships with customer representatives in Upper Egypt Area, ensuring Customer Satisfaction, and maintaining all GE Healthcare equipment models in specific modality or other modalities in the Upper Egypt. GE HealthCare is a leading...

  • Engineer Field

    1 week ago


    مصر, Egypt Speedcast Full time

    Engineer Field Perform post-sale, on-site technical product support, regardless of discipline (e.g., Hardware, Network, or Software). Perform installations, upgrades, testing, and/or maintenance. Provide guidance to clients on function, usage, and operation of products. Possess in-depth knowledge of the organization's products and/or services. Serve as...


  • مصر, Egypt Smiths Detection Full time

    Duties & Responsibilities - Responsible for meeting daily service repair needs and driving customer satisfaction - Installs, repairs and maintains equipment in the field; provides customer training as required. - Documents all inspections, maintenance, repair work and submits paperwork in a timely basis - Order, install, and return parts and manages repair...

  • Field Engineer

    2 weeks ago


    مصر, Egypt Top Business Human Resources Full time

    **Job Description**: - Prepare, sign, and submit pigging, daily, express, and other relevant reports. - Discuss equipment and tools requirements including auxiliaries, AGMs, DGPS, magnets, launching trays, spares, toolbox, and all other required tools for use in the field, etc. - Study and analyze project information documents, operation manuals, pigging...


  • مصر, Egypt TotalEnergies Full time

    Industrial Projects, Maintenance / Inspection / Technology - CAIRO-CORNER STR 254 & 206(EGY) - Egypt - Holder of his job will be responsible of all the following activities: - Comply with TOTAL safety standards - Execute company’s Industrial Lubricants technical services at designated customers - Support sales engineers in achieving the yearly sales...


  • مصر, Egypt Bechtel Full time

    **Requisition ID**:268502** - ** Relocation Authorized**:National - Unaccompanied**: - ** Telework Type**:Full-Time Office/Project**: - ** Work Location**:Alexandria** **Company Overview**: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the...

  • Field Engineer

    2 weeks ago


    مصر, Egypt DXC Technology Full time

    **_ Responsibilities: _** - Integrate technical knowledge and business understanding to create solutions for customers. - Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents. - Identify potential escalations and alert management proactively. - Begin to...