Quality Monitoring specialist

Company DescriptionXceed is a leading multilingual Business Process Outsourcing Service provider in the EMEA region, with over 10,000 web-enabled multi-channel stations. Xceed manages various outsourcing agreements with key government and commercial accounts in 10 different languages. The company has sites in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia....

Company DescriptionXceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating with over 10,000 web-enabled multi-channel stations. The company manages outsourcing agreements in 10 languages, serving key government and commercial accounts. With locations in Egypt, Morocco, Mauritius, UAE, and a new site...

Company DescriptionXceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, with a capacity of more than 10,000 web-enabled multi-channel stations. Operating in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia, Xceed partners with key government and commercial accounts to deliver a wide range of services,...

Company DescriptionXceed is the leading multilingual Business Process Outsourcing service provider in the EMEA region with a capacity of more than 10,000 web-enabled multi-channel stations. Xceed manages various outsourcing agreements with key government and commercial accounts in 10 different languages. The company has sites in Egypt, Morocco, Mauritius,...

Company DescriptionXceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of over 10,000 web-enabled multi-channel stations. Xceed manages various outsourcing agreements with key government and commercial accounts in 10 different languages. The company has sites in Egypt, Morocco, Mauritius, UAE,...

Job SummaryJoin our dynamic team at Xceed as an Quality specialist You'll play a crucial role in ensuring peak performance and exceptional service qualityQualificationsMANDATORY: Call center experience in telecommunication companies.Minimum experience in the call center industry is 1 year.MANDATORY: Minimum 6 months of experience as a qualityVery good or...

J&T Express ishiringCCTV and Quality Monitoring SpecialistLocation:MaadiKey Responsibilities and Tasks:The core duties of the Monitoring and Scheduling Specialist focus on complete operational oversight, resource coordination, and are divided into four main pillars:Real-Time Monitoring and Emergency Response:Operational KPI Monitoring: Systematically track...

Role Description :This is a full-time Quality Specialist role based in Maadi, Egypt, at Xceed. The Quality Specialist will be responsible for monitoring and evaluating inbound, outbound, and back-office services to ensure compliance with quality standards. Daily tasks include conducting quality assessments, providing feedback to agents, and analyzing...

Xceed is hiring Quality monitoring Specialist- (Call Center/GSM)Requirements:-English level B2-Quality experience as Quality for 1 year. Call Center and GSM Mobile background-Experience in the telecom industry (Accounts) is a must-COPC awareness and knowledge

Company DescriptionXceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 10,000 web-enabled multi-channel stations. The company manages various outsourcing agreements with key government and commercial accounts in 10 different languages. Xceed has sites in Egypt, Morocco, Mauritius,...