Team Leader

4 days ago

Sharm El Sheikh South Sinai, Egypt Rotana Hotels & Resorts Full time 90,000 - 120,000 per year

Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Team Leader - Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as-

  • Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
  • Maintain effective communication with all related departments to ensure smooth service delivery
  • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
  • Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services
  • Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner
  • Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries
  • Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy
  • Ensure all guest registrations are completed and correspond with Opera PMS guest information

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and 'switched on' personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

  • Valet Team Leader

    5 hours ago

    Sharm El Sheikh, South Sinai, Egypt Rixos Hotels Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Valet Team Leader

    5 hours ago

    Sharm el-Sheikh, Egypt Rixos Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Team leader

    6 days ago

    El Sheikh Zaid, Al Jizah, Egypt Belta realestate Full time 90,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in El Sheikh Zaid for a Team Leader (Senior Property Consultant). The Team Leader will oversee a team of property consultants, drive sales performance, and implement effective strategies to meet set objectives. Responsibilities include managing...

  • Senior team leader

    6 days ago

    El Sheikh Zaid, Al Jizah, Egypt Belta realestate Full time 80,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Senior Team Leader at Belta Real Estate, located in El Sheikh Zaid. The Senior Team Leader will oversee and guide the team, ensuring that targets are met and high standards are maintained. Daily tasks include setting project goals, monitoring team...

  • Team Leader

    6 days ago

    Qesm El Sheikh Zaid, Al Jizah, Egypt Marts Full time 60,000 - 120,000 per year

    Job descriptionSince 2018, our company has been growing in the market, and with our second branch opening, we're looking for a Team Leader to manage daily operations, motivate the team, and ensure targets are achieved.Qualifications• Leadership skills, including team management and mentoring• Strong organizational and multitasking abilities• Excellent...

  • Marketing Team Leader

    6 days ago

    Qesm El Sheikh Zaid, Al Jizah, Egypt Resolution Advertising Full time 30,000 - 60,000 per year

    *We're Hiring Talents*FOR RESOLUTION's MARKETING/ADVERTISING AGENCYAre you passionate about creativity, content, and client success?We're looking to connect with Motivated Talentswho are ready to kick-fly their careers in the following roles:* TEAM LEADER* OPERATION MANAGER* Senior Graphic DesignerIf you're eager to learn, grow, and be part of a creative and...

  • Team Leader

    6 days ago

    Qesm El Maadi, Cairo, Egypt -a627-4b1d-88f1-9ef7404bfc68 Full time 80,000 - 120,000 per year

    Company DescriptionProperty Lounge is a real estate brokerage firm specializing in connecting clients with top developers in Egypt. With a focus on delivering exceptional service, we aim to assist clients in finding their dream homes or properties that meet their goals. We strive to establish long-term relationships with clients through trust and dedication...

  • Sales Team Leader

    5 hours ago

    Qesm El Maadi, Cairo, Egypt Integrated Technics Full time

    Company DescriptionIntegrated Technics (INT) is a System Integrator specialized in providing Integrated Low Current Solutions with a focus on Security and IT for various industries, including Utilities, Telecom, Oil & Gas, Real Estate, Hospitality, and Manufacturing in Egypt. The company operates with a commitment to local and regional development, offering...

  • Assistant Information Technology Manager

    6 days ago

    Sharm El Sheikh, South Sinai, Egypt Amphoras Hotels Full time 30,000 - 60,000 per year

    Department:Information TechnologyReporting to:Information TechnologyCompany:Amphoras HotelsEmployment Type:Full-TimeApply at:Subject:AssistantInformation Technology Manager Job VacancyWe're Hiring – Assistant Information Technology Manager | Amphoras HotelsAmphoras Hotels is looking for a talented and motivatedAssistant Information Technology Managerto...

  • Telesales Team Leader

    6 days ago

    Qesm El Maadi, Cairo, Egypt GoChat247 Full time 20,000 - 30,000 per year

    We are looking for a highly motivatedTele-sales Team Leaderto join our team.The ideal candidate will be responsible for leading a high-performance tele-sales team, achieving daily/weekly/monthly targets, coaching agents, and ensuring excellent customer experience. ResponsibilitiesLead, motivate, and support a tele-sales team to achieve KPIs and sales...