Retail Operations Manager

1 week ago

Giza, Giza, Egypt Ben Soliman Full time 60,000 - 120,000 per year

Company Description

Ben Soliman Classic Suits
is a distinguished luxury menswear brand, celebrated for timeless tailoring, impeccable craftsmanship, and sophisticated design. Our collections exemplify elegance and modernity, creating a signature experience for the discerning gentleman. As we expand our retail presence, we seek an accomplished
Retail Operations Manager
to lead and optimize our store network, ensuring operational excellence, brand consistency, and exceptional customer experiences.

Role Overview

The
Retail Operations Manager
is a strategic leadership role responsible for overseeing the operational performance of multiple stores. The incumbent will ensure that each location meets sales, profitability, and operational standards while upholding the brand's premium positioning. This role requires an analytical, results-driven professional capable of leading high-performing teams, streamlining processes, and implementing best practices across the retail network.

Key Responsibilities

  • Drive
    operational excellence
    across all stores, ensuring adherence to company policies, standard operating procedures, and brand guidelines.
  • Partner with Store Managers to
    achieve sales targets
    , operational KPIs, and customer satisfaction objectives.
  • Oversee
    inventory management
    , including stock replenishment, shrinkage control, and optimization of product allocation.
  • Ensure
    consistent visual merchandising
    and presentation standards across all locations.
  • Conduct
    store audits, performance reviews, and operational assessments
    to identify opportunities for improvement.
  • Lead the
    training, coaching, and development
    of Store Managers and retail teams to enhance performance and engagement.
  • Collaborate with
    Head Office and cross-functional teams
    on sales forecasting, promotional planning, and strategic initiatives.
  • Monitor market trends, competitor activity, and customer insights to support business growth strategies.
  • Drive initiatives to enhance operational efficiency, customer experience, and employee engagement.

Qualifications and Requirements

Education & Background

  • Bachelor's degree in
    Business Administration, Retail Management, or a related field
    .

Professional Experience

  • Minimum
    4-6 years of multi-unit retail management experience
    , preferably in
    luxury fashion or high-end menswear
    .
  • Proven success in
    achieving sales growth, operational efficiency, and team development
    .
  • Demonstrated experience in leading Store Managers and fostering high-performing retail teams.

Skills & Competencies

  • Exceptional
    leadership, strategic planning, and analytical skills
    .
  • Strong
    organizational, communication, and problem-solving abilities
    .
  • Ability to manage
    multiple stores and complex operational priorities
    simultaneously.
  • Proficiency in
    retail management, Knowledge
    , and
    Reporting.
  • High attention to detail, ensuring adherence to
    brand standards and premium customer experience
    .

How to apply

send your cv

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