Relationship Manager

1 week ago

Qesm El Maadi Cairo, Egypt AMAN Holding Full time 15,000 - 30,000 per year

Company Description :

AMAN Holding, a subsidiary of Raya Holding, is a leading Egyptian Fintech Company dedicated to providing easy financial solutions through smart technology. Since its inception in 2016, AMAN has rapidly expanded its services to include consumer finance and microfinance. The company is committed to achieving financial inclusion and supporting non-banked customers to meet their financial needs. Operating in all Egyptian governorates, AMAN offers a comprehensive range of financial services, including electronic payments and financing solutions for MSMEs, making financial processes more accessible to everyone.

Responsibilities :

Conducting and promoting the marketing of credit facilities through phone calls, field visits, and coordination with other units to promote and sell complementary products.

Improving the profitability of the very small enterprises (VSE) portfolio.

Conducting visits to VSE's clients and preparing the required reports on a regular basis.

Collecting the required information from customers as well as documents, papers, financial data, and related data required for credit studies.

Preparing credit studies and issuing recommendations regarding customer requests while ensuring compliance with credit policies, and proposals regarding appropriate ways to avoid surrounding risks.

Cooperating with other sectors to provide high-quality service levels and ensure appropriate timeframes for completing requests.

Following up on customer complaints while maintaining standard timeframes for operations, in addition to any other assigned tasks.

Following up with the clients after finance to collect our installments on time to avoid any past dues and create a healthy portfolio.

Qualifications :

Minimum 2 years of relevant banking &/ or SME's experience.

Bachelor's Degree in Accounting, Finance, Business Administration or relevant discipline.

Excellent communication and selling skills.

Result Orientation.

Operational Awareness.

Building Networks.

Coaching & Mentoring.

Customer Centricity.

Ownership.

Functional Skills.

Ability to manage multiple projects and clients

Strong communication and interpersonal skills

Continuous Learning.

Idea's presentation and taking initiative.

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